“We have owned the Honeywell HPA5300B unit for about 5 months and are happy with it. There are two filters in it that should have been changed after 3 months. They do not seem to be available anywhere. What to do? Thanks,”
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I checked with the HoneywellStore & they informed me that Amazon is not an authorized reseller of Honeywell HPA air purifiers &/or parts. I buy my 5300B replacement filters from honeywellstore.com, because BB doesn't stock/sell *300 series* filter kits. Several air purifier manufacturers had 2020 supply chain problems, resulting in filters being out-of-stock, not just Honeywell. I choose to always keep one full set of replacement filters on hand. That keeps my unit in production, while I wait out any unforeseen shortages. Buying just-in-time sets an eventual trap when there's suddenly nothing to buy. Worth thinking about.
Sorry, there was a problem. Please try again later.Before purchasing I saw many complaints about the availability of replacements. I found them on Amazon at a decent price. I can’t think of the item number off the top of my head right now but check the manufacturer website for the replacement filter then search Amazon.
Sorry, there was a problem. Please try again later.Thank you for your inquiry. There are three types of filters in this unit. The HEPA filters (R) need to be changed once every 12 months of use. The Carbon Pre-Filter (A) needs to be changed once every three months. The optional Odor reducing filters (S) need to be changed every 3 months of use. All three filters can be purchased on Best Buy's website. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
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