Questions & Answers

Q: QuestionMy system shows no preset schedule yet even when the unit is off, automatically turns on in the middle of the night. How do I clear out any old schedules? I cleared out the scheduled from the app but it still turns on

Asked 4 years ago by RickSanchez.

• A:Answer You can reset the tstat to factory settings and start your program over

  Answered 4 years ago by FrankBVerified Purchase

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Q: QuestionDoes this allow you to manually turn on the fan without the heater/ac running and allow it to be set to run for a duration like the Nest? ( ie: 15 min 30 minutes etc) See attached picture- I use this feature to circulate the air

Asked 4 years ago by Tc.

• A:Answer You can turn on fan manually but not by a schedule all by it self there is no timer function .

  Answered 4 years ago by BuddVerified Purchase

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Q: QuestionWhat are the measurements of the Honeywell Smart Color Thermostat

Asked 4 years ago by Anonymous.

• A:Answer The base plate is about 3 x 4.25 inches, which was a bit smaller than the fairly standard sized thermostat I replaced.

  Answered 4 years ago by JimHVerified Purchase

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Q: QuestionHow can it sense indoor humidity? Where is the sensor?

Asked 4 years ago by Arkay.

• A:Answer The humidity sensor is in the thermostat.

  Answered 4 years ago by JimHVerified Purchase

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Q: QuestionDoes it have a lock feature to keep others from manually changing the temp?

Asked 4 years ago by Anonymous.

• A:Answer Yes.

  Answered 4 years ago by JimHVerified Purchase

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Q: QuestionCan this model works with base board electric heater?

Asked 4 years ago by JR.

• A:Answer No

  Answered 1 year ago by eagle8Verified Purchase

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Q: QuestionHow compatible with smartthings?

Asked 4 years ago by John.

• A:Answer Very compatible with Alexa devices.

  Answered 4 years ago by Jose

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Q: QuestionI have three zones in my house controlled by three separate thermostats. The main thermostat has a C wire the other two are battery-powered can this be tied together to replace those thermostats

Asked 4 years ago by Anonymous.

• A:Answer Chances are the other 2 thermostats also have unused C wire in the wall. If you have a unused C wire in the wall, ensure they are connected to C wire in the main zone controller by the side of the HVAC. In the attached picture of my Zone Controller, only one of the C wire was connected. For other 2 Zones, the blue C-wire was unused and wrapped around the wires. I connected the unused C-wire to the C-port in the box (which provide 24V) and was able to use the Thermostat. Similarly at the thermostat end, the C wire may be wrapped around wires (easy to miss) or is inside the wall and need to be pulled out.

  Answered 4 years ago by Sally2011Verified Purchase

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Q: QuestionI have a Carrier Heat Pump Model FX4DNF037 6 wires to existing thermostat : W, O, G, R, B/C, Y Will this unit work with my unit and will I need special instructions to wire it up?

Asked 4 years ago by Len84Pa.

• A:Answer i dont have a carrier but it worked with my Lenox heat pump with electric backup heat. used W, O, G, R, B/C, Y with no problem

  Answered 4 years ago by DalemanVerified Purchase

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Q: Questionwhat has the voltage meant for the type of thermostat that you're going to replace

Asked 4 years ago by Anonymous.

• A:Answer The wires are directly attached and run from the furnace / fan unit to the thermostat. Simply instructions and install

  Answered 2 years ago by WayneBVerified Purchase

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Q: QuestionI have an older home, built in 1989, with only 4 wires for both thermostats. How exactly can I install, wire up, these thermostats in my home

Asked 4 years ago by John.

• A:Answer There is an addendum with the instructions but you will have to give up the ability to have the fan on continuous.

  Answered 4 years ago by Jose

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Q: QuestionWill this Honeywell wifi thermostat work with Alexa devices?

Asked 4 years ago by Dave.

• A:Answer Control by Alexa devices is slick. Just follow directions included.

  Answered 4 years ago by Jose

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Q: QuestionHi, I have a 2 wire thermostat used for heat only. Will this one work. Thank you

Asked 4 years ago by Lee.

• A:Answer This thermostat requires a constant 24 VAC to provide power to it (there are no batteries inside like some others). In order to use it, you would have to figure out how to get that voltage to the thermostat. If you're not comfortable doing this kind of work, you'd need to get an HVAC person or electrician to add the wires.

  Answered 4 years ago by BubbVerified Purchase

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Q: QuestionI have a new Honeywell RTH9585WF1004. If I even bump up the temp 1 degree, the Thermostat kicks on the aux heater. How do we change it so that this does not happen till there is a greater differential between actual and demand? Horrible waste of $$$$

Asked 4 years ago by Vacationhomeowner.

• A:Answer there is no setting for that

  Answered 5 months ago by Anonymous

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Q: QuestionI have extra wires running from my electric furnace to my thermostat that are not being used as I'm only using 4 on present thermostat! I cannot find a c terminal on my 24 volt board on my furnace? Could it be labled something else other than c or com?

Asked 4 years ago by 911.

• A:Answer Thanks that the reason we had geek squad come out and did the work. They came out and assisted me with looking at the heating system. Than sent some technical out sized everything up before touching any wiring. Strongly recommend getting the total tech package . Ythan it was $49.00 for installation. Two other business gave us quotes that were maybe 200., yes than there’s a trip charge.

  Answered 4 years ago by ZackVerified Purchase

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Q: QuestionDoes this thermostat work with Alexa?

Asked 4 years ago by Daniel.

• A:Answer I don’t know..you can download an app to work from ur cell phone. The description should tell u re Alexa

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I get this to work with the Honeywell Home App on my android. Does not seem to be a listed thermostat choice?

Asked 4 years ago by TKIsland.

Q: QuestionWhat are the measurements of the thermostat?

Asked 4 years ago by Tiny.

• A:Answer 2.5"x4.5"

  Answered 5 months ago by Anonymous

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Q: QuestionI have installed this thermostat and now my condensing unit will not come on in the heat mode. I have a heat pump system. The heat only works in the emergency mode. What Am I doing wrong on the wiring.

Asked 4 years ago by Anonymous.

• A:Answer settings are off re check install manual

  Answered 5 months ago by Anonymous

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