Questions & Answers
- Model:
- HPA5100B
- |
- SKU:
- 6412406
Q: QuestionDoes Honeywell offer any wahable filters?
Asked by DCEichenour.
- A:Answer Thank you for your inquiry. We do not have any washable filters for our HEPA air purifiers. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionHow to turn it on
Asked by Bobby.
- A:Answer Press the center button with your fingertip to select the speed
Answered by upstateNYer
Q: QuestionWhat is the MERV rating of the Honeywell - InSight HEPA Air Purifier?
Asked by Ozzy2019.
- A:Answer Thank you for your inquiry. Honeywell Portable air purifiers do not have a MERV rating, as MERV ratings are for Whole House Air Purifier System (I.E. HVAC style systems). This air purifier does use HEPA filters, which are rated to remove 99.97% of contaminants as small as 0.3 microns in sized and larger. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionInsight air purifier won't turn on
Asked by bob.
- A:Answer Ensure outlet is working, if so and purifier won't turn on, return it to the store where purchased.
Answered by buddy
Q: QuestionWhat is the exact item number of replacement filter(s) needed for this air purifier and is it available from Best Buy?
Asked by Filters.
- A:Answer Thank you for your inquiry. This unit needs one HRF-R HEPA filter and one HRF-AP1 pre-filter. It can also use the optional S filter. The required filters are available from Best Buy. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhat accessories go with this
Asked by Bear.
- A:Answer Thank you for your inquiry. The only optional accessories that this unit can use are the Optional S Odor and VOC reducing filters. The filters this unit requires in order to function are the HRF-R HEPA filters and the HRF-AP1 pre-filter. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionI am having a hard time finding replacement filters for 5100;series? Are other Honeywell filters able to fit this model? Seems weird is so hard to find replacement filters.
Asked by Anonymous.
- A:Answer Wal-Mart where I bought mine sells the filters in store
Answered by Bob234
Q: QuestionDo filters come in the new products?
Asked by Anonymous.
- A:Answer Yes it comes with filters
Answered by Ronald
Q: QuestionHow many gallons does it hold, and how long does it run for.
Asked by G.
- A:Answer Thank you for your inquiry. This unit is an air purifier. It does not hold any water as it does not humidify or dehumidify the air. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhat is the CMU's of this model?
Asked by Jcar.
- A:Answer Thank you for your inquiry. We will be happy to provide the CADR (Clean Air Delivery Rate) of this unit: Room Size: 175 Sq ft Smoke: 114 cubic feet per minute Pollen: 140 cubic feet per minute Dust: 140 cubic feet per minute If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhat are the dimensions of this model? I need to be sure it will fit where I want to put it.
Asked by wheels.
- A:Answer Thank you for your inquiry. This unit is 15 inches tall, 13.9 inches wide, and 9.2 inches deep. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionIs this product energy star certified? I noticed on another site the same product without the "B" on the end was certified but the product description on this website says this product is not. Can you please clarify? Thank you very much.
Asked by Sneezer.
- A:Answer Thank you for your inquiry. This unit is Energy Star Certified. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhat does this purifier remove from air? Any NO2 or CO, or just dust particles?
Asked by DH.
- A:Answer Thank you for your inquiry. This unit removes particles as small as 0.3 microns from the air. The odor and VOC reducing pre-filters remove larger gaseous compounds from the air. However, it will not remove NO2 or CO. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionDoes this air purifier help with food odors and pet dander?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. This unit will help with pet dander. If you are looking to remove food odors, we would advise the Optional filter HRFSK1, which is made to reduce odors and VOCs associated with food and the kitchen. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhich replacement filters does this use?
Asked by Roe.
- A:Answer Thank you for your inquiry. This unit uses the HRF-R HEPA filters, the HRF-AP1 Carbon pre-filters, and the Optional "S" Odor and VOC reducing filters. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionHow will this air purifier help with COVID 19 ?
Asked by Sandy.
- A:Answer Thank you for your inquiry. Some Honeywell HEPA and AirGenius air purifiers have been 3rd party tested and found to be effective at reducing certain non-harmful virus and bacteria from the air that passes through the filters. Virus reduction claims vary by model and are clearly marked on each package and on HoneywellPluggedIn.com. We have not tested product effectiveness for the COVID-19 virus and therefore do not claim that the product is effective at COVID-19 virus reduction. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionCan you leave it running 24/7?
Asked by tla.
- A:Answer Thank you for your inquiry. Yes, this unit has been made to be able to run 24/7. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

Q: QuestionWhat is the noise level (min/max)?
Asked by GEVSea.
- A:Answer Thank you for your inquiry. While each level has its own noise level, they are all fairly unobtrusive. We do not measure the decibel level of our air purifiers. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
Answered by ManufacturerTechSupport

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