Questions & Answers

1-10 of 12 Questions
  • Question
    Does this unit adjust for different carpet heights?   (5 Answers)

    By MNWildernessGuide October 9, 2016.

    Answers
    • Best 
      Answer

      Yes, the vacuum does adjust for carpet heights.

      By CommunityAnswer October 9, 2016.

    • Question
      Does it work on large carpet sq feet home?   (5 Answers)

      Hi, I want to know about its performance on large carpet area around 1600 sq ft home.. Did anyone use it for large carpet area home? Our existing old vacuum gives burning smell if we use it for more than 3 mins continuously on carpet and thats why I want to know how good it is for large carpet floors. Appreciate your response.

      By Buyer March 24, 2016.

      Answers
      • Best 
        Answer

        I have a 1500 square ft house it works well, I also have two cats and it picks up the fur with no problems!

        By LDLtheLegend June 11, 2016.

      • Question
        Does this vacuum work on Silkstrand Carpet?   (3 Answers)

        We had silkstrand carpet installed and then we had a Dyson. The Dyson would not push on the silk strand carpet. Can you confirm if Hoover will?

        By ScottyB74 March 18, 2016.

        Answers
        • Best 
          Answer

          It does our and does a wonderful job. It has an option of also turning the brush (the rotating cleaning one) off so you can also do bare floors without having the dirt just thrown behind you. It is VERY easy to maneuver and actually seems to be self propelled. VERY little effort if any when it comes to cleaning now. Best Buy has a wonderful return policy and protection policy. The worst that can happen is you don't like it and you can return it for a full refund, but I doubt you will do that. You'll probably love it. Honestly the features that this vacuum has is really mind blowing. You can wash everything on it inducing the filter, you can remove the canister and make it portable for even using for your vehicle if you would like. I would definitely give this a try!

          By mrslightyears March 23, 2016.

        • Question
          Does it work on marble floors?   (2 Answers)

          By Frankie May 19, 2016.

          Answers
          • Best 
            Answer

            Yes, this will work on Marble floors.

            By CommunityAnswer May 19, 2016.

          • Question
            Can use the actual vacuum (not airlift portion) on hardwood floors? Can you use it on tile (bathroom floors)?   (3 Answers)

            By QuickQuestion May 23, 2017.

            Answers
            • Best 
              Answer

              Hi Quick Question, yes you have an option to turn the brush off for hard flooring usage. -Doug, Hoover Customer Care

              By HooverUSA May 23, 2017.

              • Brand Representative
          • Question
            I bought a Hoover model like this two years ago, I just loved it. However, yesterday the rollers/brushes stopped working. I was told that the roller/brushes have a separate motor. Does this newer version have a separate motor for the roller/brushes?   (3 Answers)

            By Nana March 26, 2017.

            Answers
            • Best 
              Answer

              Nana, most good vacuums have a separate motor to drive the brushes. This one too. Most have a replaceable belt which drives the roller. That's probably your issue.

              By cmackvt June 21, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            What is the amps for this model?   (3 Answers)

            By Anonymous August 25, 2016.

            Answers
          • Question
            How heavy is this vacuum?   (5 Answers)

            By shiny August 24, 2016.

            Answers
            • Best 
              Answer

              This weighs 17.1 lbs.

              By CommunityAnswer August 24, 2016.

            • Question
              does this vac have a retractable cord   (5 Answers)

              By Anonymous April 4, 2017.

              Answers
            • Question
              Does the Beater Bar Brush stop working when you take the canister off for the floors or hose use?   (5 Answers)

              By Frencie51 December 16, 2016.

              Answers
              • Best 
                Answer

                Hi Frencie! The brushes will stop spinning anytime the vacuum is in the upright position including when the canister is removed. Hope this answers your question! ~Kenya, Hoover Customer Care

                By HooverUSA December 28, 2016.

                • Brand Representative

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