“Why won't my new Quest 1000 stop beeping on initial Charge. Nothing happens with I press the docking sensor. Thanks, Chloe”
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1-4 of 4 Answers
Had the same problem...complete garbage...Hoover service was next to useless ...returned it.
Sorry, there was a problem. Please try again later.Did u try cleaning it
Sorry, there was a problem. Please try again later.The reason it is beeping is because the battery is no good. Believe me I listened to that dam beeping for 3 days and tried three units all the same issues, brand new units all had a useless battery installed. I bit the bullet and opened it up, what I found was the battery leaking a powdery substance, and where all swollen. I bought a new battery from Amazon, charged it for about 10 hours and voila it worked. I e-mailed Hoover and told them but they didn't care..... I took pictures of the batteries and sent them to Hoover, and got their "I sorry your having issues......blablabla, try these troubleshooting tips." Guess what I got no reply from them, not a dam thing. E-mailed them again to their customer service division and nothing. Robovac
Sorry, there was a problem. Please try again later.Hi 2017Chloe, we apologize about the Hoover® Quest™ 1000 Robot not charging like it should and that is not the Hoover quality that we strive for. We appreciate hearing from our customers and strive to provide the best products possible. If further assistance is needed feel free to reach out to us via Facebook or Tweet us @HooverUSA. We’re here for you! Doug, Hoover Customer Care
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