Questions & Answers

15 Questions & 75 Answers
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  • Question
    Do you need a drill to put this vacuum together? Are any tools needed to assemble this vacuum?   (10 Answers)

    By Monti February 17, 2017.

    Closed to new Answers

    Answers
    • Best 
      Answer

      There's only 1 screw to be tightened.

      By Sarah32004 February 24, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does this Upright Vacuum have a washable filter   (10 Answers)

    By jes1058 January 17, 2017.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Hi jes1058! Yes, one of the two filters on this unit is washable. The filter in the lid of the dirt cup is the washable one. The HEPA filter, located on the front of the motor, is not washable. Hope this helps! -Michael, Hoover Customer Care

      By HooverUSA March 1, 2017.

      • Brand Representative
  • Question
    How much does it weigh? Can you vacuum a sofa with it?   (10 Answers)

    By Clyde December 14, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Hi Clyde! This unit weighs approximately 17 lbs. There are tools that come with this unit that will allow you to do a deep cleaning on your sofa. Hope this helps! -Michael, Hoover Customer Care

      By HooverUSA March 1, 2017.

      • Brand Representative
  • Question
    Is this one good with pet hair ?   (5 Answers)

    By MUKA July 29, 2017.

    Answers
    • Best 
      Answer

      Yes! I have a cat and she sheds all the time! This works wonders!

      By Miller27 August 5, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    does it have edge cleaning?   (5 Answers)

    By fifi December 9, 2016.

    Answers
    • Best 
      Answer

      Yes, does a great job along sideboards and under cabinets

      By Lucy February 4, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I have silk carpet very soft and longer pile I have a Eureka model #As1001 that worked great for a few years but it has stopped working, prior I had a very expensive brand that wouldn't work on this carpet will this Hoover Wind Tunnel work well?   (1 Answer)

    By CarpetDelima August 15, 2017.

    Answers
    • Answer

      Hi CarpetDelima! The WindTunnel 2 Whole House should work fine with your silk carpets. However, we suggest inquiring with the manufacturer to be on the safe side. We hope this helps! ~Kenya, Hoover Customer Care

      By HooverUSA August 17, 2017.

      • Brand Representative
  • Question
    What is the sound level is it 60-65dB? And what is the weight?   (0 Answers)

    By Anonymous August 9, 2017.

  • Question
    Does Vacuum works well on tile? I have dogs that go outside and bring lots of sand that need to get remove with a powerful suction.   (1 Answer)

    By Mary79 August 9, 2017.

    Answers
    • Answer

      Hi Mary79! The WindTunnel 2 Whole House should work well on your tile floors. For best results on bare floors, we recommend placing the height adjustment on the bare floor setting and shutting off the brushes. Please let us know if you have more questions! ~Kenya, Hoover Customer Care

      By HooverUSA August 17, 2017.

      • Brand Representative
  • Question
    Does this vacuum include a order absorb charcoal filiter ?   (2 Answers)

    By Lily July 21, 2017.

    Answers
    • Answer

      No filter that I am aware of.

      By pkguitarman July 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What model of belt?   (3 Answers)

    By Trish May 20, 2017.

    Answers
    • Answer

      Its a standard rotating belt I haven;t had to change it yet.

      By Mill July 8, 2017.

      • Verified Purchaser
      • My Best Buy® Member

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