A:AnswerHi there kathy,
Thanks so much for reaching out. We're happy to assist you. We have found that your model can be replaced with RVM5160. Please note that while the cutout requirements are the same, you will need to use the mounting kit that comes with the new model. This is because the kits are made model specific. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Tony,
Thanks so much for reaching out. We're sorry to hear that your microwave has stopped working. We appreciate your loyalty to GEA in buying one of our products. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model will be a fine replacement. We hope this helps. Best wishes -Mike@GEA
A:AnswerHi Kendra - Thanks for reaching out to us! We are sorry to hear your Hotpoint Microwave RVM225BL002 needs replacing and apologize for any inconvenience this has caused. Yes, RVM5160DHBB can be installed in the same cabinet. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide x 12"-13" deep cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=440026_rvm5160dh_2.pdf - When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty! Keep in touch at hotpoint.com. Sue
A:AnswerHello GAMH - Thank you for reaching out to us regarding your over-the-range microwave replacement. We appreciate your loyalty and we are happy to help! Yes, the new microwave model RVM5160DHBB is a correct replacement for your exiting unit. We are glad you checked! Olga
A:Answerthanks for the response but you still did not answer the question. I want to know if the outer skin, shell, cover or whatever term you use is made of metal and not some form of plastic. I don't need and explanation of how the door is constructed. My old microwave had an outer cover of pvc or other plastic type material that cracked over time due to heat from the stove underneath. I am looking to find one with a metal door in bisque that will not do that.....so one more time, is the outside of the door metal or not?
