Questions & Answers

Q: QuestionHow long is the riding time?

Asked 5 years ago by New2.

• A:Answer The box says this one can go 6 miles on a single charge.

  Answered 5 years ago by David

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Q: QuestionCan the hover1 origin connect to the app?

Asked 5 years ago by Huskyg08.

• A:Answer It only connects via Bluetooth to the onboard speakers. There isn’t a way to connect to the app as far as I know. Though in an ad, I heard, that the lights were customizable....not sure how that’s done.

  Answered 5 years ago by ResQU

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Q: QuestionAre the wheels on this rubber? We have a pretty bumpy road where we live and regular scooters with wheels that are more plastic don’t work here. The road is paved it’s just a more country Road so it doesn’t have a very smooth finish.

Asked 5 years ago by Mel.

• A:Answer Yea the wheels are rubber and seem very sturdy! No complaints

  Answered 5 years ago by KeshaVerified Purchase

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Q: QuestionIs this Bluetooth?

Asked 5 years ago by Sin.

• A:Answer This comes with built in blue tooth speakers so you can listen to music while riding.

  Answered 5 years ago by ACFTMECH

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Q: QuestionDoes this unit come with charging cable or do you have to buy separately?

Asked 5 years ago by Anonymous.

• A:Answer The charging cable is included in the box.

  Answered 5 years ago by Hover-1 Support Team

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Q: QuestionI just picked this up for my 7 year old son, but I see now that it says 15+ on the side. Most I looked at said 8+. Should I plan on taking this back and getting a different one before Christmas?

Asked 5 years ago by Raya.

• A:Answer I did the same thing. Ended up keeping that one for me and buying a smaller one for my 7 year old daughter. But the bigger one says 44 pounds to 220 so she fit on it as well.

  Answered 5 years ago by BenjiVerified Purchase

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Q: QuestionWHAT IS THE WEIGHT LIMIT ON THIS BOARD? WHAT IS THE SPEED AND HOW FAR CAN YOU GO ON A CHARGE?

Asked 5 years ago by STARGIRL.

• A:Answer About 200 pounds / the specifications said about 6 miles in one charge cycle/ speed is about 7Miles/hour

  Answered 5 years ago by MiamidudeVerified Purchase

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Q: QuestionHow long does this take to charge?

Asked 5 years ago by Sunny.

• A:Answer usually 6 hrs

  Answered 5 years ago by IP12proseriesVerified Purchase

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Q: QuestionIs the battery and the charger uI certified

Asked 5 years ago by Donna.

• A:Answer Yes, there is a UL sticker on both the charger and the scoote

  Answered 5 years ago by ResQU

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Q: Questionhow long can you ride it before it runs out of battery

Asked 2 years ago by hoverboardlover.

This question was asked about the related product: Hover-1 - Origin Self Balancing Scooter w/6 mi Max Operating Range & 7 mph Max Speed - Blue

Q: QuestionIs this hoverboard compatible with the hover-1 hoverboard app? It doesn’t list this model in the app. Is there a different app to use for controlling the lights/sound?

Asked 2 years ago by Hoverboard.

• A:Answer Hello, please be advised, the Origin is not App compatible.

  Answered 2 years ago by Hover-1 Team

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Q: Questionis the battery a safety shield battery and certified to prevent fires and over heating?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your question. All of our products are UL certified, personal mobility products. Happy riding! -Joe

  Answered 2 years ago by Hover-1 Team

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Q: QuestionIs there a restocking fee on this item?

Asked 2 years ago by Javad.

Q: QuestionDoes it runs on Carpet floor?

Asked 3 years ago by Mano.

This question was asked about the related product: Hover-1 - Origin Self Balancing Scooter w/6 mi Max Operating Range & 7 mph Max Speed - Blue

• A:Answer Yes it does. Runs quite well on carpet and floors. But you need the space outdoors to get the speed going. It’s a lot of fun.

  Answered 3 years ago by BamburiVerified Purchase

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Q: QuestionWhat is warranty on Hoover board

Asked 4 years ago by Rick.

• A:Answer 90 days manufacturer warranty

  Answered 4 years ago by Hover-1 Team

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Q: QuestionYo... are these dual torque wheels, cuz it didn't specify it.

Asked 4 years ago by Aaron.

• A:Answer Both the wheels are motorized.

  Answered 4 years ago by Hover-1 Team

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Q: QuestionWhat’s the wheels size ?

Asked 4 years ago by Eddie.

• A:Answer The wheel size is 6.5"

  Answered 4 years ago by Hover-1 Team

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Q: Questionwhich replacement charger will work for this specific hoverboard?

Asked 4 years ago by Amanda5884.

• A:Answer You can purchase the charger from our website on the parts page. All the chargers say the hoverboard models they are compatible with.

  Answered 4 years ago by Hover-1 Team

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Q: Questionwhat's the weight limit

Asked 4 years ago by Rollerboogie.

• A:Answer 220 lbs

  Answered 4 years ago by AnonymousVerified Purchase

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