“Why can't I use fingerprint on play store installed apps?”

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• You need to set up your book in settings to use your fingerprint to open apps

  Answered by Thor 3 years ago

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• Thank you for the question. Once you've set up the fingerprint reader, you shouldn't have a problem with recognition unless you're using a different finger, or in the unlikely event that the reader failed. Please reach out to Support.HP.com for assistance, or call 800-474-6836.

  Answered by HP Team 3 years ago

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