HP - 11" Touch-Screen Chromebook Tablet - Qualcomm Snapdragon - 8GB Memory - 64GB eMMC - Natural Silver & Night Teal

I wanted to wait to write a review after using this device. But I didn't get that chance. I actually purchased for school in December. I powered it on and it seem to work fine so I put it away. I start class today and it will not power on. I'm outside of the return date by 9 days so there's nothing that Best buy can do for me. Worst purchase ever. Do not buy! Just a month and a half old.

The Lenovo Chromebook Duet was my gateway Chrome OS device last year. I loved the form factor, but the screen size and performance and screen size was lacking for a business machine. I follow Chrome Unboxed and they kept talking about a device called "CoachZ" that turned out to be this device. Once I got the notice this was available at Best Buy, I immediately sold my Duet and pounced on this beauty. The overall build quality is a massive step up from the Duet, along with upgraded specs in every way. If you're looking for a Surface Pro style convertible with Chrome OS, this is the way to go!

I had the Chromebook for about a month. It worked great. Touche screen worked. Chrome OS was really cool and lightweight. Stylus was awesome. Then mysteriously the stylus stopped working. The touchscreen worked, just not the stylus. Which was half the reason that I bought the machine. So, I contacted HP Support. Which was a nightmare. I spoke to someone overseas. Who ran me through hard resetting and power washing the machine (which is factory default). That did not help. Then he transferred me to a message that said that they were closed. I contacted HP chat support and requested a new stylus. They seemed confused. They did not appear to know that there was a stylus offered with this model. Regardless, they asked me to download login me in onto my windows computer or mobile phone. This was "So we could continue troubleshooting." Why they would need access to my files on my phone or windows computer is beyond me. I refused and ended up arguing with HP Support on Facebook for several days. In the end, I have a new Chromebook with a working stylus. I just hate that it had go down like that. Best Buy has been awesome in replacing the Chromebook. HP needs to work on its customer support.

Pros: * great build quality (tablet seems like it's all metal) * bright screen * comes with stylus and keyboard * runs relatively cool * processor adequate for several tabs on Chrome, along with multitasking (terminal, pip video playing, etc. ...all at the same time) * form factor and processing power is unique in the chromebook world (bigger and more powerful than the duet, has keyboard solution that previous 10"+ chromebook tablets had in the past Cons: * if you're coming from surface devices, the detachable kickstand (rather than integrated) adds some slight heft * storage seems quite slow (maybe due to EMMC?) * processor is adequate (better than duet), but does feel very occasionally sluggish * on uneven surface (lap, pillow, etc.), keyboard makes clicking sound when applying pressure beneath or sides of of touchpad (sounds like a click, but doesn't always register as one) Other: * Linux on ChromeOS works for applications like LibreOffice, Inkscape and some programming tools

ChromeOS has come a long way over the years from something that is mostly a vehicle to the Chrome browser and the internet to a device that is a full productivity and entertainment machine - or can be at least. Devices like this are a great example of that - this is a well-built, quality device that performs very well for it’s form factor. Think of it as the Microsoft Surface (or, maybe, the Surface Go, given the size) of the ChromeOS world. The slim bezels, soft to the touch materials and metal / glass construction eco recent high end smartphones (and other high end tablets…), while the Snapdragon CPU has enough pep for most productivity tasks when paired with the 8GB of RAM. You won’t be playing high-end games or compiling a massive application, but you can run Chome apps, Android apps and Linux applications with reasonable performance and good battery life. The ability to add a microSD card greatly expands the storage and is very useful and you can connect external peripherals / displays to the 2 USB-C ports (which also provide for charging). The keyboard is nice to type on and the magnetic back cover has a kickstand for usage as a laptop. Both the front keyboard cover and the rear kickstand can separately detach if you want to leave them behind or if you’re using it as a tablet. So with all this good, why only 3 stars? Well, a few things. First, Android isn’t really (some Samsung products aside) a “tablet first” OS, so most of the apps you’ll download are meant for phones. Microsoft office android apps aren’t even supported officially on ChromeOS devices anymore. Second, while the keyboard is nice, at this price point, I would expect it to be backlit as many other devices have. Third, the specs online indicated the device has a headphone jack - it does not, requiring either an USB-C to headphone dongle (not included) or Bluetooth headphones. Finally, while performance is generally adequate, there are times when the Snapdragon can get overwhelmed and chug a bit - and having an ARM chip (vs x86) limits some of the Linux applications you can use. These aren’t fatal flaws, so if you know going in what you’re getting, you could live with it - it’s just that at full price, there are other options that are either faster, have bigger screens, have more ports or all of the above. On sale? Maybe that’s a different story.

As most everyone has already said, the build quality for this Chromebook is fantastic. The keyboard and trackpad especially feel great for this kind of computer (other it seeming to lack a magnet at the top of the screen to keep the keyboard in place while it's closed) and far better than what the Lenovo Duet offers. I love the ability to attach it to the screen, like a Surface, to give it an angle. The kickstand is also thinner, and feels even more sturdy, and lacks the faux-cloth covering the Duet has, which, at least on mine, is starting to fray a bit, so those are all pluses in my book. In terms of speed, it is mostly an upgrade, although I've encountered a few things that are slightly slower, comparing them side-by-side. Those things could be improved over time, however, with updates, and even if not, it isn't a huge deal. I would say, though, if you're coming from a Duet, like I am, don't expect it to be a huge leap. The main issue I had with it is simply the price. In fact, I wound up returning the first unit I bought because, as nice as it is, it didn't feel worth twice as much as I paid for the Duet for a minimal improvement to speed, and nicer build quality. It is certainly still a good machine, but, for me, I don't know that I could recommend it. However, I've re-ordered it now that it's gone on sale for $399. At that price, I think it is a great upgrade, or initial purchase for anyone interested in having a Chrome tablet with a nice, premium feel and decent performance.

I have love hate relationship with Chromebook's, this one was no exception. I may actually return it today. I think the issue is me using iPad as well which is in a whole different ball game. HP 11" is a fantastic device, quality is just out of this world, Keyboard is comfy and screen looks sharp. Back stand is very creative so overall on the looks I think this thing should get a 5 Star. however when it comes to performance it lacks, all Chromebook's lack. At least the semi budget ones I tried. They are a bit slow, it takes some time to get used to the overall OS especially how to add different users and keep things tight. I love that I has 2 USB-Cs as well. So if you need this for a single user web browsing then look no further, for anything else then spend a bit more to get some of processing speed.

I am a long term Chromebook user, but moved to a Microsoft Surface Pro 8 because I missed the full windows experience. However, I found it too big for travel and missed having a small and light portable device. Being anti-Apple, yet hating the limited number of updates for Android tablets, I jumped back into the Chromebook world with this HP. I love it...totally love it. Perfect tablet and great little laptop/Chromebook. Seems to run as fast as my limited i5 Pixel Slate. 10 solid hours of battery life. Nice keyboard although not backlit. If you can get it on sale for $400 or less, it's an amazing 5 star deal. For more than $400, I would give it 4 stars