Questions & Answers

Name: HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory - 64GB eMMC - Spruce Blue
Brand: HP
SKU: 6455914
Price: 336.99 USD
Rating: 4.4 (227 reviews)

HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory - 64GB eMMC - Spruce Blue

Model:: 14b-cb0023dx; |
SKU:: 6455914

User rating, 4.4 out of 5 stars with 227 reviews.

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QuestionBest Buy's info list this as a "1920x1080 (Full HD)" screen. But "From the Manufacturer" and HP's info on the 14b-cb0023dx ( https://support.hp.com/my-en/document/c07651664 ) lists this as an "HD (1366 x 768)" display. I'm assuming HP's info is correct?
Asked 4 years ago by Optics.
- Answer Hello. Thanks for your question. We apologize for the confusion. This HP Chromebook x360 14b-cb0023dx has a resolution of 1366 x 768.
  Answered 4 years ago by HP Team
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QuestionWhat is the reported battery life? Is it normal that the laptop gets noticeably warm when being used?
Asked 4 years ago by verifiedpurchaser.
- Answer Thank you for your questions! This Chromebook has a battery life of up to 13 hours and 30 minutes. Your battery life will vary based on factors such as screen brightness and resource utilization. Yes, all computers will warm up and then vent out the warmth as needed. The more system resources you engage, the more it may warm up. This system in particular is designed for light personal use rather than heavy multitasking or gaming. If you have any technical issues, please reach out to the HP Support team at https://support.hp.com/us-en.
  Answered 4 years ago by HP Team
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QuestionWhen will automatic updates expire for this model?
Asked 3 years ago by Clerk.
- Answer Thank you for the question. The HP 14b-cb0023dx 2-in-1 Chromebook will receive updates until June 2029.
  Answered 3 years ago by HP Team
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QuestionI ordered this laptop based on HP answering the question that this laptop was stylus compatible using an HP rechargeable USI pen. We order that pen, and it is not working. What is your suggestion?
Asked 3 years ago by Jen.
- Answer I'm sorry to hear you're experiencing difficulties! Our Chromebook x360 models are compatible with our USI pens. Please contact HP Support for troubleshooting assistance at 800-474-6836.
  Answered 3 years ago by HP Team
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QuestionSince this chromebook has x86 intel processor, can it still run all android apps, or should I be considering an ARM based chromebook to avoid any android app limitations due to processor incompatibility?
Asked 4 years ago by Mike.
- Answer Yes, you'll be able to run Android apps. Google has made the x86 based Chrombooks compatible with Android apps for several years.
  Answered 4 years ago by HP Team
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QuestionCan you play a DVD on this?
Asked 4 years ago by KCoak777.
- Answer This computer doesn't have a built-in DVD drive. However, you can use an external drive that plugs into one of the computer's USB ports.
  Answered 4 years ago by HP Team
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QuestionIs the memory upgradeable to 8GB?
Asked 4 years ago by Ciscokid.
- Answer No, the RAM on this Chromebook is not upgradable.
  Answered 4 years ago by HP Team
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QuestionIs there a SD card slot on the computer anywhere?
Asked 3 years ago by Anonymous.
- Answer Yes there is.
  Answered 1 year ago by DouglasB
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QuestionWhat dose open box mean
Asked 3 years ago by Anonymous.
- Answer Thank you for the question. An open box item is a product returned under the Best Buy Return & Exchange Promise. Condition is noted, as in Excellent-Certified, Excellent, Satisfactory, or Fair. Most open box items carry a warranty and can be exchanged or returned. Please reach out to Best Buy directly for details.
  Answered 3 years ago by HP Team
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QuestionWhat is the weight of this HP 14" 2in1 touchscreen chromebook
Asked 3 years ago by Rosie.
- Answer About 2 pounds, not heavy.
  Answered 2 years ago by Happy
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QuestionCan you add a Monitor to this unit?
Asked 3 years ago by Jimbo.
- Answer Yes, you can connect a monitor to this Chromebook via the USB 3.1 Type C port.
  Answered 3 years ago by HP Team
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QuestionIs this a 11a G6 EE ?
Asked 3 years ago by t.
- Answer Hello. Thanks for your question. No. The model number for this HP Chromebook is 14b-cb0023dx. If had been a 11a G6 EE model. It would be labeled that way in the heading or model number.
  Answered 3 years ago by HP Team
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QuestionIs this a 32 bit computer
Asked 3 years ago by Anonymous.
- Answer It's actually 64 bit, as is the Google Chrome operating system. Any computer with at least 4 gigabytes of RAM has to be 64 bit to access all of the RAM.
  Answered 3 years ago by HP Team
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Questioncan I download Microsoft Word, excel, and power point
Asked 3 years ago by sonic.
- Answer Yes, this Chromebook is compatible with Microsoft 365.
  Answered 3 years ago by HP Team
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QuestionWhy is my power button blinking white on my HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory ? I just got it last week now it’s not turning on
Asked 3 years ago by Anonymous.
- Answer You can get in touch with our technical team by visiting Support.HP.com. You can also reach them by phone at 1-800-474-6836.
  Answered 3 years ago by HP Team
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QuestionDoes this computer have a back lit keyboard?
Asked 3 years ago by Shan.
- Answer No, this 2-in-1 Chromebook does not have a backlit keyboard.
  Answered 3 years ago by HP Team
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QuestionCan I download Roblox on this?
Asked 3 years ago by Anonymous.
- Answer You can download Roblox, but I have not actually tried playing it on this.
  Answered 3 years ago by anonymous
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QuestionCan I use a mouse with this laptop?
Asked 3 years ago by Birdie.
- Answer Yes, you can add either a USB wired or USB wireless mouse with this Chromebook.
  Answered 3 years ago by HP Team
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QuestionDoes it have an HDMI PORT/
Asked 3 years ago by Anonymous.
- Answer It does not. However, it does have two USB-C ports. You can connect to a monitor with an adapter that takes the HDMI cable and connects it to one of the USB ports.
  Answered 3 years ago by HP Team
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QuestionCan i Upload Videos From MY Go Pro And Edit Them
Asked 3 years ago by Videos.
- Answer You would want to check the official Go Pro manufacture's site and make sure it is compatible with Chromebooks. You have a few options to connect it, but you will want to make sure this meets the system requirements and updates can change if the two devices are compatible or not. You will also want to check which editing software GoPro recommends and the requirements for that software.
  Answered 3 years ago by HP Team
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Showing 1-20 of 60 questions

Questions & Answers

HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory - 64GB eMMC - Spruce Blue

Q: QuestionBest Buy's info list this as a "1920x1080 (Full HD)" screen. But "From the Manufacturer" and HP's info on the 14b-cb0023dx ( https://support.hp.com/my-en/document/c07651664 ) lists this as an "HD (1366 x 768)" display. I'm assuming HP's info is correct?

Q: QuestionWhat is the reported battery life? Is it normal that the laptop gets noticeably warm when being used?

Q: QuestionWhen will automatic updates expire for this model?

Q: QuestionI ordered this laptop based on HP answering the question that this laptop was stylus compatible using an HP rechargeable USI pen. We order that pen, and it is not working. What is your suggestion?

Q: QuestionSince this chromebook has x86 intel processor, can it still run all android apps, or should I be considering an ARM based chromebook to avoid any android app limitations due to processor incompatibility?

Q: QuestionCan you play a DVD on this?

Q: QuestionIs the memory upgradeable to 8GB?

Q: QuestionIs there a SD card slot on the computer anywhere?

Q: QuestionWhat dose open box mean

Q: QuestionWhat is the weight of this HP 14" 2in1 touchscreen chromebook

Q: QuestionCan you add a Monitor to this unit?

Q: QuestionIs this a 11a G6 EE ?

Q: QuestionIs this a 32 bit computer

Q: Questioncan I download Microsoft Word, excel, and power point

Q: QuestionWhy is my power button blinking white on my HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory ? I just got it last week now it’s not turning on

Q: QuestionDoes this computer have a back lit keyboard?

Q: QuestionCan I download Roblox on this?

Q: QuestionCan I use a mouse with this laptop?

Q: QuestionDoes it have an HDMI PORT/

Q: QuestionCan i Upload Videos From MY Go Pro And Edit Them

QuestionBest Buy's info list this as a "1920x1080 (Full HD)" screen. But "From the Manufacturer" and HP's info on the 14b-cb0023dx ( https://support.hp.com/my-en/document/c07651664 ) lists this as an "HD (1366 x 768)" display. I'm assuming HP's info is correct?

QuestionWhat is the reported battery life? Is it normal that the laptop gets noticeably warm when being used?

QuestionWhen will automatic updates expire for this model?

QuestionI ordered this laptop based on HP answering the question that this laptop was stylus compatible using an HP rechargeable USI pen. We order that pen, and it is not working. What is your suggestion?

QuestionSince this chromebook has x86 intel processor, can it still run all android apps, or should I be considering an ARM based chromebook to avoid any android app limitations due to processor incompatibility?

QuestionCan you play a DVD on this?

QuestionIs the memory upgradeable to 8GB?

QuestionIs there a SD card slot on the computer anywhere?

QuestionWhat dose open box mean

QuestionWhat is the weight of this HP 14" 2in1 touchscreen chromebook

QuestionCan you add a Monitor to this unit?

QuestionIs this a 11a G6 EE ?

QuestionIs this a 32 bit computer

Questioncan I download Microsoft Word, excel, and power point

QuestionWhy is my power button blinking white on my HP - 14" 2-In-1 Touchscreen Chromebook - Intel Pentium Silver - 4GB Memory ? I just got it last week now it’s not turning on

QuestionDoes this computer have a back lit keyboard?

QuestionCan I download Roblox on this?

QuestionCan I use a mouse with this laptop?

QuestionDoes it have an HDMI PORT/

QuestionCan i Upload Videos From MY Go Pro And Edit Them