Questions & Answers
- Model:
- 14a-ne1013dx
- |
- SKU:
- 10408420
Q: QuestionCan an external monitor be connected to this laptop?
Asked by Rick.
- A:Answer Yes it can. I have one from TikTok plugged into it
Answered by BRIANNAG
Q: QuestionHello. Is this computer good for possibly writing a book or making cards? And also I would like to use it to help kids read via zoom
Asked by Dmpols.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Yes I think this would work well for those tasks.
Answered by Allison
Q: QuestionCan you download programs to this computer.
Asked by Sherrin57.
- A:Answer Yes
Answered by EvanB
Q: QuestionCan I download load the Citrix work space app on this device
Asked by Tasha.
- A:Answer I'm not sure. I was advised, however, to try the open-sourced Linux Operating System.
Answered by Cyprian
Q: QuestionIs it easy to transfer my existing email accounts?
Asked by Paul.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer I had no issue connecting my email and recieving or sending with it.
Answered by HeidiA
Q: QuestionCan I use honor lock on this laptop for my exams?
Asked by Jazmin.
- A:Answer Generally yes, but I would absolutely go in store and chat with a member to be 100%.
Answered by DHearn
Q: QuestionIs this used or new
Asked by Roadrunner.
- A:Answer This item was brand new right out of the box.
Answered by TimothyN
Q: QuestionDoes this come with Windows included?
Asked by Paul.
- A:Answer No it does not and there is no way to have it run windows.
Answered by BrianE
Q: QuestionIs this computer brand new ?
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! Yes it is new.
Answered by HP Team

Q: QuestionDoes it support Microsoft or TEAMS
Asked by Anonymous.
- A:Answer It does support Microsoft.
Answered by TimothyN
Q: QuestionIs this Windows 11?
Asked by TJ.
- A:Answer Thankyou for the question. No, this is a Chromebook laptop. Chromebooks use the Chrome Operating System, not Windows.
Answered by HP Team

Q: QuestionIs this unit compatible with an external optic drive that plays non-Region 1 (US/Canada) media like DVDs & CDs that are Region 2, Region-Free, etc.? I purchase DVDs from Japan.
Asked by DoctorStupid.
- A:Answer Thank you for your question about this HP Chromebook! That would depend on the optical drive you're using as they are largely regionally-locked.
Answered by HP Team

Q: QuestionDoes this have Windows installed on it?
Asked by Windows.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer no it has chrome , it is a chromebook
Answered by Allison
Q: QuestionWill my HP DESKJET PLUS 415B printer work with this unit
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! Yes, your printer will work with it.
Answered by HP Team

Q: QuestionCan I contact america from the Philippines
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! You can check with Best Buy customer service about delivery to the Philippines.
Answered by HP Team

Q: QuestionWhat’s the battery life?
Asked by Mm.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook has a battery life of 10+ hrs.
Answered by HP Team

Q: QuestionIs it compatible with brothers printers
Asked by Pablo.
- A:Answer Hi Pablo, thank you for the question. Your printer should be compatible with the Chrome OS, please verify that before purchasing.
Answered by HP Team


































