Questions & Answers
- Model:
- 14a-ne1013dx
- |
- SKU:
- 10408420
Q: QuestionDoes this computer come with the newest version of Excel?
Asked by Excel.
- A:Answer Hello and thanks for asking. The HP 14a-ne1013dx Chromebook laptop computer does not support installing any versions of MIcrosoft 365 apps. However, your Microsoft 365 account allows you to access web versions of Microsoft Excel and other MIcrosoft 365 apps. The Google Play store has an Excel app available for easy access to the web version.
Answered by HP Team

Q: QuestionIs this Laptop good enough to use for my college schoolwork ?
Asked by Jack.
- A:Answer Thank you for your question. Chromebooks are recommended for up to high school level, not for college level.
Answered by HP Team

Q: QuestionWhat is the operating system for this computer?
Asked by HP14.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook has the Chrome operating system.
Answered by HP Team

Q: QuestionWindows installed?
Asked by Adamk.
- A:Answer No, this has the Chrome operating system.
Answered by Anonymous
Q: QuestionHow much does it weigh?
Asked by Ellen.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook weighs 3.35 pounds.
Answered by HP Team

Q: QuestionCan I use a Epson Ecotank 2400 with this chromebook? Does it have a camera and Zoom app to have meetings on it.
Asked by Rody.
- A:Answer Thank you for your question about this HP Chromebook! You would need to contact Epson about Chromebook compatibility. Additionally, you can install Zoom and use it for calls or virtual meetings.
Answered by HP Team

Q: QuestionWhat is the EOL or end of life for this computer to receive updates?
Asked by zoltar.
- A:Answer Elsewhere, HP reports December 2034 as the expiration date for updates, since the computer was released in December 2034. Therefore, this date (2029) seems inaccurate.
Answered by Anonymous
Q: QuestionDoes this come with a charger
Asked by Jan54.
- A:Answer Thank you for the question. Yes, this Chromebook includes an AC cable/charger, so that you can start using it right out of the box.
Answered by HP Team

Q: QuestionCan you download Microsoft word and use Outlook Mail on a Chromebook?
Asked by GH.
- A:Answer Thank you for your question about this HP Chromebook! You can install and use Microsoft Office software under the Microsoft 365 subscription plan on a Chromebook. Additionally, the Google productivity suite can also make Word-compatible documents.
Answered by HP Team

Q: QuestionCan I connect my printer to this Chrome book?
Asked by Chris.
- A:Answer Yes, as long as the printer is compatible with Chromebook.
Answered by Yaya
Q: QuestionDoes this Chromebook use Google chrome aa the web browser
Asked by Chris.
- A:Answer Yes, the default browser is Chrome. You can download other browsers.
Answered by Anonymous
Q: QuestionCan I download The Sims on here through Play store?
Asked by Alisha.
- A:Answer Thank you for your question. The Sims 4 is designed for Windows and macOS, so it won’t run directly on Chrome OS.
Answered by HP Team

Q: Questiondoes it have windows 11 on it?
Asked by Anonymous.
- A:Answer Thanks for your question. This model is a Google Chromebook, and it will have Chrome OS installed instead of Windows.
Answered by HP Team

Q: QuestionDoes it have a card reader in it???
Asked by DonaldR.
- A:Answer Hello and thank you for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot.
Answered by HP Team

Q: QuestionIs the system memory upgradable?
Asked by Shevgd.
- A:Answer Hello and thank you for asking. The RAM on the HP 14a-ne1013dx Chromebook laptop computer cannot be upgraded.
Answered by HP Team

Q: QuestionCan I increase the 64gb storage with a memory card?
Asked by Dan.
- A:Answer Greetings! Thanks for asking. The HP 14a-ne1013dx Chromebook laptop computer does not have an internal SD memory card slot for memory cards. You would have to separately purchase a USB to SD memory card adapter to use SD memory cards.
Answered by HP Team

Q: Questiondoes it have an anti-glare screen?
Asked by allie.
- A:Answer Allie, thank you for your question about this HP Chromebook! The screen has an anti-reflective coating.
Answered by HP Team

Q: Questionheapdphone Jack?
Asked by allie.
- A:Answer Hi there, Allie. Thank you for your question. The HP Chromebook (model: 14a-ne1013dx) does come with a headphone/microphone port that you would be able to use to connect headphones into (it will support a 3.5mm jack)
Answered by HP Team

Q: QuestionWould this computer be good for bible study lessons and notes? And what about social media?
Asked by Bumper.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Yes perfect for notes
Answered by Robb
Q: QuestionIs this good for senior citizens planning vacations and tracking their health on medical apps ?
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Yes would work great.
Answered by Allison

































