Questions & Answers

Q: QuestionDoes this laptop have Windows 11 installed?

Asked 9 months ago by RichM.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer No. It runs Chrome.

  Answered 9 months ago by MarkRadVerified Purchase

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Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?

Asked 10 months ago by Robb.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.

  Answered 10 months ago by HP Team

  
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Q: QuestionDoes it have a backlit keyboard? Can this Chromebook be used without an internet connection?

Asked 10 months ago by Kerfuffle.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. The HP 14a-ne1013dx Chromebook does not have a backlit keyboard. You can use a Chromebook offline or using Google Doc, Sheets, and Slides, watch downloaded content, take notes, read saved web pages, and view/edit photos. You can also read, respond to, and search emails if you've enabled offline mode in Gmail.

  Answered 10 months ago by HP Team

  
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Q: QuestionWill this work on lower Wi-fi it says 6 but will it still work with 5 and 2.4

Asked 11 months ago by RT.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. Yes. Wi-Fi 6 is backward compatible with 2.4 and Wi-Fi 5 networks. This means it can connect to older routers and access points without any issues.

  Answered 11 months ago by HP Team

  
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Q: QuestionIm looking for a basic Laptop that I can use for Google meet an Virtual therapy appointments. Will this work?

Asked 11 months ago by Chris.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Chris, thank you for your question about this HP Chromebook! Yes, you can use it for Google meet.

  Answered 11 months ago by HP Team

  
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Q: QuestionIs this Chromebook good for people who work from home?

Asked 11 months ago by MsShoppee66.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. Chromebooks are very good when most of your work is online. and they are optimized for Cloud-based efficiency. They aren't the best for performance-heavy tasks. If you need Windows or Mac-specific applications (like Adobe Photoshop, AutoCAD, or certain programming tools), a Chromebook may not be ideal.

  Answered 11 months ago by HP Team

  
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Q: QuestionWould this be suited for a basic gaming laptop?

Asked 1 year ago by AKay.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. For software that always require online or for sections that are online, your connection type and speed can also affect how well it runs.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this Chromebook recommended for college students?

Asked 1 year ago by dezt.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Thank you for your question. This Chromebook is an entry-level laptop and is recommended for up to high school level classes.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes the keyboard light up?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Thanks for your question. This HP 2-in-1 Chromebook does not have a backlit keyboard.

  Answered 1 year ago by HP Team

  
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Q: Questioncan I get more RAM in this computer

Asked 6 hours ago by bob.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionWhat security comes on this-also is it secure enough for online banking

Asked 16 hours ago by Me.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionDoes this come with a charger?

Asked 22 hours ago by beezus.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: Questiondoes windows 11 operate on Chromebooks

Asked 1 day ago by fizzygirl50.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: Questioncan I use word and excel ?

Asked 1 day ago by deb.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionCan the OS be upgraded?

Asked 1 day ago by Charlie.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionDoes this model have a burner?

Asked 1 day ago by Rowdy.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: Questiondoes it have a back light for the key board

Asked 2 days ago by jerry.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionDoes this Chrome Book have windows 11 loaded into it?

Asked 3 days ago by Slothdiesel.

Q: Questiondoes it have spreadsheet

Asked 1 week ago by mj77.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey