Questions & Answers

Q: Questionwhats the Hardware and Software.

Asked 9 months ago by jax.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB

  Answered 8 months ago by LFeatherly

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Q: QuestionDoes this laptop have Windows 11 installed?

Asked 10 months ago by RichM.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer No. It runs Chrome.

  Answered 10 months ago by MarkRadVerified Purchase

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Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?

Asked 1 year ago by Robb.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes it have a backlit keyboard? Can this Chromebook be used without an internet connection?

Asked 1 year ago by Kerfuffle.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. The HP 14a-ne1013dx Chromebook does not have a backlit keyboard. You can use a Chromebook offline or using Google Doc, Sheets, and Slides, watch downloaded content, take notes, read saved web pages, and view/edit photos. You can also read, respond to, and search emails if you've enabled offline mode in Gmail.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this work on lower Wi-fi it says 6 but will it still work with 5 and 2.4

Asked 1 year ago by RT.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. Yes. Wi-Fi 6 is backward compatible with 2.4 and Wi-Fi 5 networks. This means it can connect to older routers and access points without any issues.

  Answered 1 year ago by HP Team

  
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Q: QuestionIm looking for a basic Laptop that I can use for Google meet an Virtual therapy appointments. Will this work?

Asked 1 year ago by Chris.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Chris, thank you for your question about this HP Chromebook! Yes, you can use it for Google meet.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this Chromebook good for people who work from home?

Asked 1 year ago by MsShoppee66.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Thank you for the question. Chromebooks are very good when most of your work is online. and they are optimized for Cloud-based efficiency. They aren't the best for performance-heavy tasks. If you need Windows or Mac-specific applications (like Adobe Photoshop, AutoCAD, or certain programming tools), a Chromebook may not be ideal.

  Answered 1 year ago by HP Team

  
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Q: QuestionWould this be suited for a basic gaming laptop?

Asked 1 year ago by AKay.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. For software that always require online or for sections that are online, your connection type and speed can also affect how well it runs.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this Chromebook recommended for college students?

Asked 1 year ago by dezt.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Thank you for your question. This Chromebook is an entry-level laptop and is recommended for up to high school level classes.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes the keyboard light up?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

• A:Answer Thanks for your question. This HP 2-in-1 Chromebook does not have a backlit keyboard.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this product come with Microsoft spreadsheets?

Asked 13 hours ago by Lancer.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

Q: QuestionCan i pick this up tomorrow?

Asked 3 days ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

Q: QuestionIs this keyboard backlit

Asked 6 days ago by Savage.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

Q: QuestionDoes it come with Windows 11? Does it come with Microsoft Word?

Asked 1 week ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

Q: QuestionWhy are most of these questions even ASKED?? The answers are in the specs and features.

Asked 1 week ago by Anonymous.

This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue

Q: QuestionCan you hook this up to a printer

Asked 1 week ago by Bobby.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer yes

  Answered 1 week ago by NANCYB

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Q: Questionis windows 11 on here

Asked 1 week ago by Anonymous.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: Questionhave windows 11 ?

Asked 1 week ago by Anonymous.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

Q: QuestionI purchased a laptop sometime In Dec 2025 my screen is broken and it has warranty. What do I have to do to get it fixed do I take it in to your store

Asked 2 weeks ago by SanDiego13.

This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey

• A:Answer Warranty isn't a protection insurance. You'll need to prove that it arrived broken or that it broke by itself.

  Answered 2 weeks ago by Vifil11Verified Purchase

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