Questions & Answers

Q: Question3Does this chromebook come with a stylus and does it flip over into a tablet?

Asked 5 years ago by Melissa.

• A:Answer Hello, Melissa. Yes, this is a Chromebook that can flip into tablet mode. The stylus is not included. You can use a USI stylus with this Chromebook. HP has the HP Rechargable USI Pen, product number 8NN78AA.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the HP Chromebook 14b-na0365nd has a backlit keyboard?

Asked 3 years ago by Leen.

Q: Questiondoes it have cd drive

Asked 4 years ago by buster.

• A:Answer No, this laptop does not have an optical (CD) drive.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the auto update expiration date for this model? Thanks.

Asked 4 years ago by Seniorgal.

• A:Answer The auto-update expiration date for this laptop is June 2026.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this touchscreen?

Asked 4 years ago by Laptop.

• A:Answer Yes, this laptop does have a touchscreen.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the speed of the memory?

Asked 4 years ago by Kat.

• A:Answer Hi Kat! The RAM is embedded(soldered on the system board) and is not upgradable. The memory is a 4 GB LPDDR4-2400 SDRAM so DDR4. This is relatively well spec'd for a Chromebook, which doesn't need the processing power or memory that a Windows laptop needs. Here is the processor information: Processor • Intel® Celeron® N4020(2b) • Dual-Core Processor speed • 1.1 GHz base frequency, up to 2.8 GHz burst frequency

  Answered 4 years ago by HP Team

  
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Q: QuestionCome with cd DVD room

Asked 5 years ago by Emilio.

• A:Answer Hi Emilio, thank you for the question. Unfortunately, the HP 14A-CA0020N laptop does not have an optical drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this chromebook actually have a back-lit keyboard. Someone who purchased this chromebook posted a review and stated that it actually does not have a backlit keyboard.

Asked 5 years ago by Mike.

• A:Answer Hi Mike, thank you for the question. I apologize but the HP Chromebook x360 14a-ca0020nr laptop does not have a backlit keyboard.

  Answered 2 years ago by HP Team

  
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Q: Questionwhat kind of ethernet adapter does this take?

Asked 5 years ago by Mohu50.

• A:Answer Hello Jenie, this HP 14" laptop will accept an external USB ethernet adapter.

  Answered 5 years ago by HP Team

  
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Q: QuestionThe backlight on this computer doesn’t seem to be working, so how can I get it to work?

Asked 5 years ago by Glory.

• A:Answer I never got an answer to this question but another question was answered after mines? Very unprofessional. I will be leaving a bad review

  Answered 5 years ago by Glory

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Q: QuestionWhy do the name say a laptop and not a chrome book..

Asked 5 years ago by Taeknight.

• A:Answer This is a Chromebook x360 laptop.

  Answered 5 years ago by HP Team

  
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