Questions & Answers

Q: QuestionDoes it have a Built-In Webcam?

Asked 4 years ago by Tired.

• A:Answer Yes, this laptop has a built-in webcam.

  Answered 4 years ago by HP Team

  
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Q: Questioncan this laptop run games like minecraft java

Asked 4 years ago by justing.

• A:Answer Hello, while you can play some games on any computer, modern games like Minecraft, Fortnite and most other popular titles require a lot of power. For this reason, I would recommend a model with a dedicated Graphics Processing Unit (GPU). Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you download a turbo tax cd on this computer?

Asked 4 years ago by Inquiring.

• A:Answer Because this computer is running Windows 10 in "S Mode", it can only download and install apps that are available in the Windows Store, and Turbo Tax is not available. You'd either need a computer running a full version of Windows Home, or take this computer out of S Mode using the instructions at https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Please note that this computer only has 64 gigabytes of storage and a complete installation of TurboTax will take up close to 10% of the available storage space.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the processer speed of this laptop (base)?

Asked 4 years ago by danwsox2005.

• A:Answer Thank you for your question! The AMD 3020e has a base clock speed of 1.2 GHz and a max boost speed of 2.6 GHz.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhere or how to control the camera settings on this model of HP to access its options?

Asked 4 years ago by bestbuy.

This question was asked about the related product: HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Indigo Blue

• A:Answer If you go into the search box near the start button and type "Camera" (without the quotation marks) you can access the Camera app, which lets you adjust most of the options.

  Answered 4 years ago by HP Team

  
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Q: QuestionThe description states that this laptop has a touchscreen feature, but the Q&A says no. I'd like to know if it has a touchscreen or not.

Asked 5 years ago by Touchscreen.

This question was asked about the related product: HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Indigo Blue

• A:Answer The HP spec sheet does list this model as a touchscreen. https://files.bbystatic.com/%2BNTxONY6IgaiLzhIGM81Xg%3D%3D/NAE-HP-14-FQ0040nr.pdf

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop connect to a docking station for dual monitors? Is the USBc connection suited for this?

Asked 1 year ago by JOFREE.

This question was asked about the related product: HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Indigo Blue

Q: QuestionHow can i fix a side by side configuration

Asked 2 years ago by rizz.

Q: QuestionCan you view photo cards on the hp 3020 e processor with win 10 4gig memory 64 mem storage

Asked 2 years ago by Herb.

Q: QuestionhOW DO i GET A MANUAL FOR HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive SILVER

Asked 2 years ago by Anonymous.

Q: Questioncan i expand my hard drive? as well as the ssd?

Asked 3 years ago by reapz559.

Q: QuestionCan the GPU be upgraded? And what to what range of a GPU can I upgrade to?

Asked 3 years ago by Mike.

Q: QuestionIs it wifi compatible

Asked 3 years ago by Jed.

This question was asked about the related product: HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Indigo Blue

• A:Answer Yes, it has built in WiFi capability.

  Answered 3 years ago by HP Team

  
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Q: QuestionWill this computer support Anydesk program??

Asked 3 years ago by Diane.

Q: QuestionCan you screen share with this laptop as of the latest update?

Asked 3 years ago by Wyatt.

• A:Answer This laptop has the Windows 10 S mode operating system installed, therefore you can use the wireless screen mirroring feature to display or extend your computer screen to a TV compatible with Miracast technology .

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you install and play Roblox on this?

Asked 3 years ago by Jake.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, Roblox is one of the available apps in the store.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop come with Windows in "S" Mode?

Asked 3 years ago by DY33.

• A:Answer Hello. Thanks for your question. Yes, this HP laptop comes with Windows 11 Home in S mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. You can switch out of the S Mode. It is free and easy to do. Here are some instructions: https://bit.ly/3okv4Mj

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you work with Google docs on this laptop without having to reconfigure it?

Asked 3 years ago by Raquel.

This question was asked about the related product: HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Indigo Blue

• A:Answer Hello, Raquel. Thanks for your question. Yes, you can access Google Docs through the Microsoft Edge browser.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow light is this laptop ? or weight ?

Asked 3 years ago by Louis.

• A:Answer Hi Louis, thank you for the question. The HP 14-FQ0020NR weighs approximately 3.24 pounds.

  Answered 3 years ago by HP team

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