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Because this computer is running Windows 10 in "S Mode", it can only download and install apps that are available in the Windows Store, and Turbo Tax is not available. You'd either need a computer running a full version of Windows Home, or take this computer out of S Mode using the instructions at https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Please note that this computer only has 64 gigabytes of storage and a complete installation of TurboTax will take up close to 10% of the available storage space.
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