Questions & Answers

Q: QuestionWhen will this be restocked again? I was going to buy it but it is sold out

Asked 4 years ago by Restock.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hello there. Thank you for your question. To obtain an estimated date when this unit will be back in stock, you may reach out to Best Buy's Support Center using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionHow is the quality of the screen? Is it HD?

Asked 4 years ago by Denver.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The quality is good, not great. 1080p and 4k would not show any difference

  Answered 4 years ago by iceteabit

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Q: Questionif i wanted to stream on twitch can i use this computer for that, and hooking up a stream camera and a microphone

Asked 4 years ago by jp.

• A:Answer I don't see why not. If you can 'Twitch' on any laptop, you can on this one too.

  Answered 4 years ago by Tammy2

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Q: Questioncan this laptop run Minecraft good?

Asked 4 years ago by Kenny.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hi Kenny and thanks for your question! Due to constant changing system requirements please check the Minecraft website for the latest system requirements to ensure compatibility with this laptop.

  Answered 4 years ago by HP Team

  
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Q: Questioncan you use it to play the sims 4

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer i ordered this laptop on the 21st of june exactly for this reason. i havent installed the sims 4 yet, but, yes. You can play the base game (without expansion packs) on this computer. Sims 4 requires 3.7gb of ram, and this computer has 4gb. If you want to get expansion packs or allow the game to run smoother, upgrade to the 8gb ram.

  Answered 4 years ago by iceteabit

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Q: QuestionCan you use. Mouse with this computer

Asked 4 years ago by Mouse.

• A:Answer Hi, thank you for the question. The external mouse is compatible with the HP 14-dq0004dx laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionWould this computer be able to run a game called Civilization V? Im trying to get a cheap computer that will run this game really the only purpose I need it for

Asked 4 years ago by S.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, thank you for the question. Unfortunately, the HP 14-dq0002dx laptop can not run games because it does not have a dedicated graphics card.

  Answered 4 years ago by HP Team

  
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Q: Questionis this good to play roblox, watch netflix, hulu, youtube on? and will discord run on this smoothly?

Asked 4 years ago by ave.

• A:Answer Thanks for your question. This is not a gaming laptop by far. It will however, run Roblox, can watch nexflix, hulu and youtube, and you can use Discord.

  Answered 4 years ago by HP Team

  
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Q: QuestionYes looking at laptop 14-dq0005dx. Is the memory able to be expanded, how about ram?

Asked 4 years ago by Marko58.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Unfortunately, neither the memory nor the storage is upgradeable on this computer

  Answered 4 years ago by HP Team

  
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Q: QuestionWhy is the color not as vibrant on this computer vs my other HP?

Asked 4 years ago by Confused.

• A:Answer Thank you for the question. The display on the 14-dq0005dx is 220 nits, 45% NTSC. Your other HP might have a different NIT or NTSC rate.

  Answered 4 years ago by HP team

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Q: QuestionIs it able to hardwire connect?

Asked 4 years ago by Anonymous.

• A:Answer You will have to get a USB Ethernet adapter to connect to a wired connection.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I use this computer to download a compiler and run Scratch code? Can I download Zoom as well?

Asked 4 years ago by candy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello Candy. Thank you for your question. Yes, based on the system requirements for running Scratch Visual Programming Language and Zoom Meetings Platform, this HP Laptop 14-dq0002dx system does support both. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionDoes this laptop work with optimum wifi?

Asked 4 years ago by Yanely.

• A:Answer Thanks for your question! This HP 14" laptop will have a Wireless AC card installed. That will make it compatible with all wifi networks.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you play Minecraft on this?

Asked 4 years ago by Jules.

• A:Answer Thank you for your question! This laptop does not meet the minimum system requirements listed by the Minecraft developers.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you run multiple displays on 2 monitors with this laptop?

Asked 4 years ago by 4321.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for your question! You would only be able to connect 1 external display to this laptop, via HDMI. The USB-C port does not transmit video signals.

  Answered 2 years ago by HP Team

  
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Q: Questionif i buy a laptop and get geek squard from you, does the geek sq come to your home to set it all up for me?

Asked 4 years ago by oldiebutgoody.

• A:Answer Hello, this is a great question for Best Buy! Please contact them directly regarding their Tech Support program they offer through Geek Squad to ensure you are getting all the correct information. It states directly on the Geek Squad support page that they do indeed come to your home and set your devices up for you if that is the plan you have chosen to purchase. Here is Geek Squad's Support Information for you to call #1-800-433-5778. Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this laptop run steam games

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer You can, but not well. You'd be able to play simple games like the sims 4 and minecraft (it would be very slow), but definitely not something like resident evil 8, which requires a lot more ram than this computer has. There is an 8gb ram version of this computer for more of a steep price

  Answered 4 years ago by iceteabit

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Q: Questioncan you use after effects on this laptop :)

Asked 4 years ago by dayanara.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer This model is not a good option to run After Effects.

  Answered 4 years ago by HP Team

  
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Q: Questionis this computer compatible with Beats pro wireless headphone?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hi, thank you for the question. The HP1 4-dq0002dx laptop is compatible with Beats Pro wireless headphones.

  Answered 4 years ago by HP Team

  
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