Questions & Answers

Q: QuestionIs the screen touch screen

Asked 4 years ago by Anonymous.

• A:Answer This model is not a touchscreen.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIS THIS A OPEN BOX ITEM?

Asked 4 years ago by CHRIS.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No, this laptop is new.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this laptop to work with familysearch.org?

Asked 4 years ago by Achu.

• A:Answer Hello. Thanks for your question. Yes, you can access and work on the familysearch.org website on this HP laptop.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I run Microsoft Visual Studio?

Asked 4 years ago by Will.

• A:Answer This computer is running Windows in "S Mode". Unfortunately, Visual Studio won't run on computers running "S Mode".

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhave a numbers pad?

Asked 4 years ago by PoorBoy.

• A:Answer No number pad

  Answered 4 years ago by Anthony

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it touch screen?

Asked 4 years ago by Eric.

• A:Answer No, this laptop does not have a touch screen.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many GBs of ram does this laptop have?

Asked 4 years ago by Bobby.

• A:Answer It has four gigabytes of RAM.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIf u decide to turn off S mode what changes in the computer? Does it mess it up?

Asked 4 years ago by Amanda.

• A:Answer It changes some of the security settings-the primary change you'd see is that you'd no longer be required to go to the Windows Store for any apps you wanted to download. And it doesn't mess anything up on the computer. In fact, Microsoft has directions for how to do it at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes OBS work well with this. is it slow?

Asked 4 years ago by Cooper.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, OBS studio is one of the apps that's available for download. Whether it will be slow or not is going to depend on how complex an arrangement you're creating, what other things you might have running, and other factors

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this be able to support Windows Media Player?

Asked 4 years ago by jpnc.

• A:Answer Than k you for the question. Yes, this laptop supports Windows Media Player.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Question“C” cord both sides!

Asked 1 month ago by Scott.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This laptop includes a USB‑C port, but the charging cable is not USB‑C on both ends.

  Answered 1 month ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat year was this released

Asked 2 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This model has been on the market since at least 2022, although a specific release date is not listed.

  Answered 2 months ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I purchase tech support

Asked 2 months ago by Anonymous.

Q: QuestionWhich power cord do I use for this computer?

Asked 2 months ago by JenniferO.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Q: QuestionHow do you check if battery is not working and needs a new one? It says 0% charging and it has been plugged in all day. This is first time using it.

Asked 5 months ago by weaklierplanet.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Make sure the charger your using is the right one,match the voltage on the packaging,to the plug.Sometimes if you pop the battery out and put it back in ,the slightest obstruction or not being in properly can effect charging .

  Answered 5 months ago by LanceS

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the trade in value?

Asked 6 months ago by Kate.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Q: QuestionIs this chrome OS? Also, would this be a good purchase for a teenager wanting to game--like, Roblox, maybe some steam games?

Asked 10 months ago by Nightmare.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer I feel it would work for gaming use.

  Answered 3 months ago by PATRICIAM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop good for kids that play video games online and YouTube videos?

Asked 11 months ago by Flower.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes

  Answered 11 months ago by ShaheemHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pick this up at Cherry Hill or Pennsauken?

Asked 1 year ago by Mitchell.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue