Questions & Answers

Q: QuestionIs this laptop compatible with a docking station with USB C type cord?

Asked 1 year ago by DisplayPort.

• A:Answer I bought a docking station with multiple USB outlets that plugs in the C adapter in the side of the laptop. Fairly inexpensive at Best Buy. I think $29.99.

  Answered 1 year ago by VeronicaSVerified Purchase

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Q: QuestionDo you have a laptop that has a disk drive? If so what are the prices?

Asked 1 year ago by Rose.

• A:Answer Rose, thank you for your question about HP laptops and disk drives. HP laptops are equipped with some type of internal storage, which is mostly solid state drives. This model is equipped with an eMMC drive, which is another method of internal storage. None of HP's laptops are equipped with CD/DVD drives, yet you can purchase an external drive and plug it into a USB port on the laptop.

  Answered 1 year ago by HP Team

  
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Q: Questiondoes this unit come with DVD player

Asked 1 year ago by diego.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No

  Answered 1 year ago by JesusO

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Q: QuestionIs this laptop compatible with guardian browser by proctor

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question. This computer will not be able to run the Proctor Guardian Browser as it is in S Mode and even when you take out out of S Mode, there will not be enough memory to run the browser along with doing the work for your studies. The best computer for this use would be one that has at least 8GB of memory, since they either run Windows 11 Home or can be taken out of S Mode and still run Windows, Guardian, and Office all at the same time.

  Answered 1 year ago by HP Team

  
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Q: Questiondoes this laptop work with lockdown respondus browser?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by WarrenVerified Purchase

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Q: QuestionHello I just want to know if this laptop is good for online classes

Asked 2 years ago by Mareys.

• A:Answer Yes

  Answered 2 years ago by WarrenVerified Purchase

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Q: QuestionCan this run Adobe Illustrator?

Asked 2 years ago by Sav.

• A:Answer Yes

  Answered 2 years ago by WarrenVerified Purchase

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Q: QuestionHow long does the hinges last?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I've had mine for 3-1/2 years, and the hinges have never given me a problem.

  Answered 1 year ago by n7ekg

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Q: QuestionCan i use this computer for unlock my ipad? Is itunes compatible?

Asked 2 years ago by Anonymous.

• A:Answer I'm not 100% for sure but i believe you need to download the original Even still, fast, crisp, perfect sixe

  Answered 1 year ago by DolceVerified Purchase

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Q: QuestionIs there specific updates or setup that should be done upon purchase? Since I received the product it has run extremely slow and really haven’t been able to use it at all.

Asked 2 years ago by LindseyP.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thats ok, its making update, when every finish its fast anda every thing its ok

  Answered 1 year ago by JesusO

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Q: QuestionHow do you “Choose where to get apps” ? I have an app I would like to download but it’s not available in the App Store. I know where to get the app but when I go in settings-apps-apps & features, I cannot locate where to “Choose where to get apps”.

Asked 2 years ago by LeeOwens.

• A:Answer You have to take it out of S mode first.

  Answered 2 years ago by ThomasH

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Q: QuestionCan I rip and burn CDs on this laptop?

Asked 2 years ago by Anonymous.

• A:Answer this laptop has no cd drive you would have to use external hardware if that exists.

  Answered 2 years ago by SarahB

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Q: Questionwill i be able to play sims 4 on here?

Asked 2 years ago by beck.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I would not game on this because it could crash for a very long time

  Answered 2 years ago by AxelT

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Q: QuestionDoes it have a touchscreen?

Asked 2 years ago by AJ.

• A:Answer Hello AJ and thank you for asking. The HP 14-dq0051dx laptop does not have a touchscreen.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this touch screen?

Asked 2 years ago by Littleone.

• A:Answer Hello and thank you for asking. The HP 14-dq0052dx laptop is not a touch screen laptop model.

  Answered 2 years ago by HP Team

  
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Q: Questioncan you play Roblox on this pc

Asked 2 years ago by Youshallnotknow.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello and thank you for asking. The HP 14-dq0055dx laptop does not meet the system hardware requirements to play Roblox.

  Answered 2 years ago by HP Team

  
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Q: QuestionI am not tech savvy. Can I order a computer instructing book on this laptop. 14 Stream ?

Asked 2 years ago by Anonymous.

• A:Answer Pretty absurd, that the HP 14, etc., does not come with instructions, to begin with. Soooo sad for HP, that this poor' 'lil company can't afford the paper or ink.

  Answered 2 years ago by DeeDoneWithYa

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Q: QuestionCan the above-mentioned laptop be used for TurboTax 2023? HP-14” Laptop-Intel Celeron-4GB Memory-64GB eMMC-Indigo Blue

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer I used TurboTax this year for 2023 taxes and it worked correctly

  Answered 2 years ago by LarryH

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Q: QuestionCan I change to windows 10 on this computer???

Asked 2 years ago by Rod.

• A:Answer Mine came with Windows 10 installed already. By the Geek squad.

  Answered 1 year ago by VeronicaS

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