Questions & Answers
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Q: QuestionWhat is involved with changing to regular Windows 11 WITHOUT S MODE . I am kind of tech savvy and would not want to pay IT to perform. Thank you and I look forward to hearing from you.
Asked by BethoSLP.
- A:Answer Thank you for your question. To switch out of Windows 11 S mode, follow these steps: Open Settings: Click on the Start menu and select the gear-shaped icon to open the Settings app. Go to Activation: Navigate to the System category and then to Activation. Find the Switch Out of S Mode Section: Look for the option to switch out of S Mode. Open the Microsoft Store: Clicking the switch option will open the Microsoft Store with more information. Confirm the Switch: Click the "Get" button in the Microsoft Store to confirm your choice. This will start the process, and it should only take a few moments.
Answered by HP Team

Q: QuestionCan we use an sd card to get more memory space?
Asked by Memory.
- A:Answer Thank you for the question. Yes. The HP 14-dq3000dx laptop as a multi-format SD media card reader.
Answered by HP Team

Q: QuestionIs this laptop touch feature? Also does this laptop have a printer?
Asked by Rainey.
- A:Answer No and No. I'm positve you can get a printer for it though
Answered by GregG
Q: QuestionCan I use a wireless mouse with this?
Asked by Mel.
- A:Answer Yes, I use a wireless mouse everyday
Answered by MichelleKirk
Q: QuestionWhat os does it come with?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Windows 11 Home in "S" mode, which limits the user to software in the Microsoft Store. It can be switched out of "S" mode, but that can not be reversed and defeats some of the settings that are used to protect the OS without adding third-party AV software. Users have mentioned using alternate OSes successfully that were more efficient using memory than Windows 11. With the limited memory this system offers, that may become a consideration for many users.
Answered by Anonymous
Q: QuestionCan I download Windows 11 on this computer?
Asked by Liz.
- A:Answer Hello and thank you for asking. The HP 14-dq3000dx laptop computer comes with Windows 11 Home in S Mode pre-installed.
Answered by HP Team

Q: QuestionWill this unit play an SD CARD
Asked by POSS.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thanks for your question. This HP laptop does have an SD card slot.
Answered by HP Team

Q: QuestionCan you download ledger live and transact
Asked by Pammy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello. Thanks for your question. In order to download the app to this HP laptop, you would need to switch out of the S Mode. We do recommend making sure the laptop meets the hardware requirements for the app.
Answered by HP Team

Q: QuestionCan I turn off s mode?
Asked by Dmx.
- A:Answer It should not be in S mode. Mine wasn't
Answered by GregG
Q: QuestionWill my son be available to stream on the laptop and play online games like gmod And etc
Asked by MariahS.
- A:Answer Would recommend something with more than 4gb memory
Answered by KevinW
Q: QuestionIs this computer touchscreen?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No
Answered by JolynB
Q: QuestionIs this a good laptop for online school
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes. That is what I used this one for
Answered by Cody
Q: Questioncan I play video games like fortnight and Roblox on it
Asked by graysen.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No. This is a very poor pc
Answered by LorenzoR
Q: QuestionHow is the mic on this computer? And how long does the battery life last, and can I play Minecraft or any games on here smoothly?
Asked by randominternetguy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Games? Absolutely could play Microphone? Its good. Not the loudest but isnt a disappointing level. Kinda your average Microphone. Battery? Great. Charges quickly and lasts a LONG time. Ive had it on for DAYS without running out the Battery. Pleasantly surprised with battery
Answered by ZackaryT
Q: QuestionCan you add more memory to a laptop and if so how?
Asked by Yvette.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thank you for the question. You can increase the memory in the HP 14-dq0052dx by disassembling the laptop, removing the existing 4GB RAM stick, and replacing it with an 8GB stick. We recommend that a professional technician perform the operation to ensure that adjacent components are not damaged.
Answered by HP Team

Q: QuestionWould I be able to download Webkinz and play it on this laptop? That is the only reason I would buy it or use it. Since adobe flash player doesn't exist anymore, I am having a hard time finding a way to play again.
Asked by youatemybeans.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thank you for your question about this HP laptop! Yes, you will be able to download and play Webkinz on this laptop as it is available through the Microsoft Store for free!
Answered by HP Team

Q: Questioncan be used for power point presentation?
Asked by draco.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes!!! And many more office assistant programs like word,excel ect
Answered by ZackaryT
Q: QuestionWhat is the hard drive capacity?
Asked by Joe.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Its capable of taking it realy really hard without complaints
Answered by ZackaryT
Q: QuestionDoes this laptop comes with any software? If so, what does it come with?
Asked by Jenyfur.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thank you for the question. The HP 14-dq0052dx laptop comes with Windows 11 in S Mode and HP utilities such as HP Support Assistant, HP Smart App, and HP Audio Switch. A free trial of Microsoft 365, and a free trial of McAfee LiveSafe are also included. Other Pre-installed Apps: Xbox App for gaming and managing Xbox Game Pass subscriptions. and Microsoft Store for downloading additional apps and games.
Answered by HP Team

Q: QuestionCan you play roblox on it
Asked by Bill.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes! Absolutly
Answered by ZackaryT































