Questions & Answers

Q: QuestionWhat is the difference between the Indigo Blue HP 14” and the Pink? One is $169 and the other is $249, yet the specs are the same! Are we paying just for a color?

Asked 4 years ago by Michelle.

• A:Answer Probably has something to do with availability of the model. But to answer your question, yes you are.

  Answered 4 years ago by RickyRotten

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhave a numbers pad?

Asked 4 years ago by PoorBoy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No number pad

  Answered 4 years ago by Anthony

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it touch screen?

Asked 4 years ago by Eric.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No, this laptop does not have a touch screen.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many GBs of ram does this laptop have?

Asked 4 years ago by Bobby.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It has four gigabytes of RAM.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIf u decide to turn off S mode what changes in the computer? Does it mess it up?

Asked 4 years ago by Amanda.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer It changes some of the security settings-the primary change you'd see is that you'd no longer be required to go to the Windows Store for any apps you wanted to download. And it doesn't mess anything up on the computer. In fact, Microsoft has directions for how to do it at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add an additional ssd drive or change the current 64gb drive?

Asked 4 years ago by thepostgroupllc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer The eMMC storage on the computer is "surface mounted" (meaning, soldered directly to the motherboard), so there is no way to change it. There also isn't a free drive bay or m.2 slot for adding a solid state drive.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes OBS work well with this. is it slow?

Asked 4 years ago by Cooper.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, OBS studio is one of the apps that's available for download. Whether it will be slow or not is going to depend on how complex an arrangement you're creating, what other things you might have running, and other factors

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it play CD or DVD

Asked 4 years ago by Anonymous.

• A:Answer No cd drive.

  Answered 4 years ago by AntG

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwould roblox work with this compueter

Asked 4 years ago by Anonymous.

• A:Answer My son 0lays it on his, hasn't had any problem

  Answered 4 years ago by MissBNH

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes Genshin Impact run smoothly on this? Also how well does after effects run on it

Asked 4 years ago by Anonymous.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Genshin Impact is available in the Windows store, but unfortunately After Effects is not.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this computer compatible with a Silhouette Studio?

Asked 4 years ago by Coco.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, Silhouette Studio is not one of the available titles.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this be able to support Windows Media Player?

Asked 4 years ago by jpnc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Than k you for the question. Yes, this laptop supports Windows Media Player.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAre there any issues downloading Corel or Adobe design programs ?

Asked 4 years ago by Designer.

• A:Answer Hello. Thanks for your question. You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run. For the Corel design programs, we recommend looking at the system requirements of the progam that you want to use.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat hp printer does it work with?

Asked 4 years ago by ljc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Really, any of the current HP printers will work just fine. The right printer for you is going to depend on what you're printing and how many pages you'll print each month (obviously, the right printer for someone printing 20 pages a month wouldn't be the right one for someone printing 2000 pages a month).

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCAN I WATCH TV MOVIES ON IT

Asked 4 years ago by ANNEX.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for the question. You can watch movies and TV online at the website/source or with an app, or by using a streaming stick such as Roku or Fire Stick connected to the HDMI port.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it Run Minecraft JAVA edition? im NOT intrested in BEDROCK edition.

Asked 4 years ago by Derp.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes, you should be able to run the JAVA edition with no problem

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy doesn't have a backlight keyboard

Asked 2 days ago by SandysreyesPC.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

Q: QuestionWhat is the trade in value?

Asked 1 week ago by Kate.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Q: QuestionDO IT HAVE A CD PLAYER

Asked 2 weeks ago by MIARCLE.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White