Questions & Answers
- Model:
- 685K3UA#ABA
- |
- SKU:
- 10917283
Q: QuestionDoes this come with Windows
Asked by Anonymous.
- A:Answer This model comes with Windows 11 in S mode, a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.
Answered by HP Team

Q: QuestionDoes this laptop let you charge it through the type c port ?
Asked by MagicMike.
- A:Answer Thank you for the question. The USB Type-C port on the HP 14-dq0052dx does not support charging.
Answered by HP Team

Q: QuestionIs this Windows 11 compatible?
Asked by Katrox.
- A:Answer Yes. Windows 11 comes preinstalled on the device.
Answered by Dami
Q: QuestionMy son wants to play Roblox will this work like a laptop or see it as a notebook/portable device? We purchased a Chromebook but it was laggy and saw it only as an app.
Asked by Mama1.
- A:Answer For any software, you will want to check the system requirements from the publisher's website and make sure the device meets the requirements for the setting you would like to run it on. Updates can change the requirements which can impact what settings you can run it on or if you can run it all. In the case of Roblox, this unit has Windows in S Mode. You would need to turn off S Mode to get it to run which reduce the security of the device and S Mode cannot be turned back on. Roblox also requires you to always be online, so the network you are on can also have an impact on the game.
Answered by HP Team

Q: QuestionIS VIRUS PROTECTION INCLUDED AT OR WITH PURCHASE?
Asked by Linda.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Compre una pc en su tienda y me incluia un antivirus pero la pc me llego por correo . Mi pregunta es si ya esta instalado el antivirus ?
Answered by Anonymous
Q: QuestionIs this computer good for streaming?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer no, way too slow and laggy
Answered by KellyE
Q: QuestionIs this laptop touchscreen
Asked by Tressy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionIs this laptop touch screen
Asked by Cis.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionWhat printer works best with this computer
Asked by Anonymous.
- A:Answer All current HP printers will be compatible with this Windows 11 laptop.
Answered by HP Team

Q: QuestionCan this computer run fl studios
Asked by Juis.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No this thing is way under powered. It has a hard time just running a browser
Answered by RickyH
Q: QuestionCan the graphics card be upgraded on this laptop?
Asked by Rob.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Even if it could be upgraded. I wouldn't. No point in upgrading a graphics card in this laptop because the rest of the laptop would hold it back
Answered by ADMIRALoz
Q: QuestionCan you play games on it like Sims 4?
Asked by B.
- A:Answer I had to purchase an external storage device but it cost about $20 and does the job fine. No lagging and great display
Answered by christinew
Q: QuestionDoes this have windows 11?
Asked by Sid1.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer This unit comes with Windows 11 Home in S Mode. S Mode prevents you from downloading third-party applications and will restrict access to some websites as it is a more secure version of Windows. You can turn off S Mode, but to remove those restrictions, but you cannot turn S Mode back on.
Answered by HP Team

Q: QuestionIs this laptop a touch screen
Asked by gaga.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionCan I run a system from Java like Milan Medical on this computer?
Asked by Harrison.
- A:Answer It depends on how much power that software uses. This is an extremely low powered laptop, and it only has 4 gigs of ram. If I were you I would look at the system requirements eg CPU, ram ect for the software you want to run on it and it should tell. you the minimum specs it takes to run correctly
Answered by RickyH
Q: QuestionDoes this laptop meet this requirement?: Processor must be 2.0 GHz (dual core), 2.8 GHz (single core), or better? The specs say this laptop is a 4 core 1.1ghz. So is that similar or equivalent to around 4ghz?
Asked by Misty.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes, it sure does
Answered by JohnD
Q: QuestionDoes it come with a free or discounted Microsoft 360 start up.
Asked by Lenny.
- A:Answer Mine came with a free year of Office 360. But the laptop is so underpowered that it has a hard time even running Microsoft word
Answered by RickyH
Q: QuestionWill the SanDisk - Ultra PLUS 128GB SDXC UHS-I Memory Card work with this laptop? I want to expand the storage. If not, what kind of card would work? Thanks.
Asked by Anonymous.
- A:Answer Hello. Thanks for your question. The SanDisk - Ultra PLUS 128GB SDXC UHS-I Memory Card can be used with this HP laptop.
Answered by HP Team

Q: QuestionCan I install Linux on this laptop? I use peppermint linux on all my laptops and just need another one. General use plus photography.
Asked by 404film.
- A:Answer Yes and the laptop would probably run a lot better because it's to underpowered to even run Windows 11 correctly. I installed Linux Mint on mine and it runs way better than win 11 did
Answered by RickyH
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