Questions & Answers

Q: QuestionDoes this have a webcam

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes, this laptop does have a built-in webcam and microphone.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes the keyboard light up?

Asked 2 years ago by Keyboard.

• A:Answer No, this laptop does not have a backlit keyboard.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi there! Is it possible to run OBS on here? And screen record if needed for presentations and such? Thanks!

Asked 2 years ago by Tay.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I have not tried to run OBS on this machine but I have used OBS quite a bit on other computers. I don’t think this machine is equipped to handle OBS very efficiently. OBS requires a bit of processing power.

  Answered 2 years ago by Scott

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Q: QuestionDoes this laptop have an audio eq ? My other windows 10 hp stream had an eq, can’t find it on this laptop.

Asked 2 years ago by Kent2020.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Mine did not

  Answered 2 years ago by RickyH

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Q: QuestionCan an external drive be used with this laptop?

Asked 2 years ago by Debkat.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer yes

  Answered 2 years ago by RickyH

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Q: Questioncan microsoft edge be removed? it seems to be what’s slowing it down. How to remove?

Asked 2 years ago by willie.

• A:Answer Not on Windows 11. Their might be a workaround but I've not found it yet

  Answered 2 years ago by RickyHVerified Purchase

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Q: QuestionThis is the slowest thing I have ever seen. Will taking it out of SMode make it any faster?

Asked 2 years ago by William.

• A:Answer No, taking the laptop out of S Mode will not make it run faster.

  Answered 2 years ago by HP Team

  
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Q: Questionif i already have a pc with geek squad protection can i transfer plan to new computer

Asked 2 years ago by mo.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Apologies, a plan cannot be transferred from one product to another except in cases of replacement of the original item from the manufacturer. For more assistance, call 800-433-5778 or your local Best Buy store.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi before I purchase this laptop, do you know if it is compatible with the Sims 4?

Asked 2 years ago by Alexa.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer It should be compatible; however, usually when I want to be sure, I contact the geek squad and verify.

  Answered 2 years ago by MichelleWVerified Purchase

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Q: QuestionDoes this include one free year of Microsoft office 365?

Asked 2 years ago by Mooch.

• A:Answer Yes. You do get a free year

  Answered 2 years ago by Marge

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Q: QuestionOn the Best Buy website, it states that you get one free year of Microsoft 365. Is this correct

Asked 2 years ago by Mooch.

• A:Answer Yes, it is correct. You get Microsoft 365 free for a year and Xbox game pass ultimate free for one month with purchase of this laptop.

  Answered 2 years ago by Dami

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Q: QuestionCan you add a printer to this? If so, what would you recomend?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer yes i have added HP Smart to mine and works great with my laptop.

  Answered 2 years ago by SherinaPVerified Purchase

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Q: QuestionHow Bright is this monitor? Last one I purchased was very low and not option for adjusting brightness.....Is there an adjusting option for dim screen?

Asked 2 years ago by Missy.

• A:Answer Thank you for the question. All HP laptops have the option to dim the screen, but you cannot make it brighter than the maximum for which it was designed. Anti-glare screens can sometimes seem less bright, also. The screen on the HP 14-dq0052dx is Brightview (not anti-glare), 220 nits. That's the maximum brightness, and you can dim the display by using the F buttons at the top of the keyboard.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you run BlueStacks on this?

Asked 2 years ago by Specs.

• A:Answer Unfortunately, no. The computer doesn't have enough RAM or storage to run BlueStacks

  Answered 2 years ago by HP Team

  
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Q: QuestionWith this being a Windows computer, assuming it's compatible with a Munbyn label printer?

Asked 2 years ago by printer.

• A:Answer Thank you for the question. You'd need to check the specifications for your Munbyn model number to verify that it's compatible with Windows 11.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow many usb ports does this unit have?

Asked 2 years ago by Alex.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This laptop has 2-USB type A ports and 1-USB type C port.

  Answered 2 years ago by HP Team

  
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Q: Questionif i get a new computer and I log on with my login and password will everything on my old computer come up so I dont have to transfer anything from the old to the new

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This will depend on your system and account settings. If you are using a Microsoft account set to back up your information, it may include some information, such as your bookmarks, but as to whether it would have things like photos, programs, or documents would depend on whether you set those to backup to an external program tied to your Microsoft account, such as OneDrive.

  Answered 2 years ago by HP Team

  
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Q: QuestionI want a laptop to do my live sales for my boutique. I do them on Facebook. Is this a good laptop for that?

Asked 2 years ago by Laura.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This laptop is great for basic tasks, such as web browsing and record keeping, but for live streaming, you may want something with more RAM and a more powerful processor. Don't hesitate to reach out to an HP Live Expert or the Best Buy Geek Squad to help you find a computer that suits all your needs!

  Answered 2 years ago by HP Team

  
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Q: QuestionHello is this a touchscreen

Asked 2 years ago by Trice.

• A:Answer No it's not, stay away from this it's too slow.

  Answered 2 years ago by DavidCVerified Purchase

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