Questions & Answers

Q: QuestionCan I order this out of a mode

Asked 4 years ago by Yooooooooo0.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Assuming you mean "S Mode", you can either have Geek Squad take it out of S mode, or you can do it yourself. It's only three steps, and Microsoft has the instructions for how to do it.

  Answered 4 years ago by HP team

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Q: QuestionIs this touch screen

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hi, thank you for the question. The HP 14-dq0005dx laptop does not offer touchscreen functionality.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs there an after pay option available to make monthly payments?

Asked 4 years ago by Afterpay.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Yes. That’s what I used.

  Answered 4 years ago by Business

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Q: Questionwill this work with cura ultimaker 3D print slicer?

Asked 4 years ago by yoooooooooo0.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thanks for your question! Please visit the Cura Ultimaker manufacturer website to ensure this HP meets their system requirements for compatibility.

  Answered 4 years ago by HP Team

  
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Q: QuestionLove this computer & esp. love the keyboard feel. Anyone know if HP makes this computer in a larger screen size? (15"-17") Looking for the matte keys most of all. Have the shiny slippery keyboard chicklets on my other laptop and hate it!

Asked 4 years ago by Bunchick.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Not sure. Try to Google laptop name & screen size you desire.

  Answered 4 years ago by Tammy2

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Q: QuestionCan I do zoom meetings with microphone on this? Thanks

Asked 4 years ago by Elaine.

• A:Answer Hi Elaine, thank you for the question. Yes. The HP 14-dq0002dx has integrated dual array digital microphones.

  Answered 4 years ago by HP Team

  
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Q: Questioncan you zoom with it

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Yes

  Answered 4 years ago by Natessr1

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Q: QuestionCan I play games on this laptop, like the Sims game?

Asked 4 years ago by Arrica.

• A:Answer Hello Arrica and thanks for your question. No, unfortunately, this laptop does not have enough power, memory or storage to play SIMS 4.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan an external dvd drive work with this computer?

Asked 4 years ago by Katie.

• A:Answer Hi Katie! Yes you can use an external DVD drive with this laptop! Here is an example of one: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this computer (with Windows 10) have any virus protection?

Asked 4 years ago by Dean.

• A:Answer Yes. Part of Windows 10 is the Windows Defender anti-virus program. You can also get add-on anti-virus software if you wish.

  Answered 4 years ago by HP team

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Q: QuestionDoes this have bluetooth?

Asked 4 years ago by DonGrafton.

• A:Answer Hi, thank you for the question. The HP 14-dq0002dx laptop does offer Bluetooth functionality.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this computer be good for doing college classes online. I’m starting online Real estate course and need a good computer since it will be online.

Asked 4 years ago by NL.

• A:Answer It should be enough for that kind of work. One thing to keep in mind that it only has 64 gigabytes of storage, so you may want to get some sort of additional storage.

  Answered 4 years ago by HP team

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Q: QuestionI am looking for a computer that I can do college work on social media and play videos and even video chat is this a good one or no

Asked 4 years ago by Liz.

• A:Answer It is good for doing office type documents like in MS Word, Power Point, Excel...those kinds of docs. Interacting with social media and video chat through something like zoom works good too. It is not the best for streaming videos, or playing video games however.

  Answered 4 years ago by OusealVerified Purchase

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Q: QuestionIs the laptop able to run Minecraft?

Asked 4 years ago by Leaf.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Hi, thank you for the question. The HP 14-dq0003dx laptop can not run Minecraft at the highest graphics settings because it does not have a dedicated graphics card.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes this laptop have Microsoft Word?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow many ports and can I connect to a large monitor

Asked 4 years ago by Richard.

• A:Answer Hello, Richard. This HP Laptop 14-dq0004dx has 1 USB 3.1 Gen 1 Type-C (Data Transfer Only, 5 Gb/s signaling rate); and 2 USB 3.1 Gen 1 Type-A (Data Transfer Only) ports. There is 1 HDMI port on this laptop, which would allow you to connect a larger monitor to this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionDose it have a touch screen

Asked 4 years ago by Ali.

• A:Answer Hi, thank you for the question. The HP 14-dq0004dx laptop does not have touchscreen functionality.

  Answered 4 years ago by HP Team

  
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Q: Questionan u download bluestacks

Asked 4 years ago by Unknownuser.

• A:Answer Thanks for your question. Yes, you can download and run bluestacks.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow do I connect to wireless printer

Asked 4 years ago by Groover.

• A:Answer Hi and thanks for your question! Please visit our HP Support Page for help in resolving this technical issue.

  Answered 4 years ago by HP Team

  
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