Questions & Answers

Q: QuestionWhat printer goes with this

Asked 5 years ago by Pere.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold

• A:Answer Hi Pere! You can use any current HP printer with this laptop. Here is one I would suggest for home use: https://www.bestbuy.com/site/hp-envy-6055-wireless-all-in-one-instant-ink-ready-inkjet-printer-white/6404827.p?skuId=6404827

  Answered 5 years ago by HP Team

  
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Q: Questionmy mom uses cricut design for her website and business, will this run the app okay and can it be downloaded?

Asked 5 years ago by kayla.

• A:Answer Yes, it can. The laptop has Windows 10 Home in S mode. It just takes a minute or 2 to switch out of S mode. Here is a link to the process: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307

  Answered 5 years ago by HP Team

  
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Q: QuestionCan my daughter play Star Stable on this?

Asked 5 years ago by Ss22.

• A:Answer Yes she can.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan my son download and play farming simulator on this

Asked 5 years ago by Rl.

• A:Answer Yes Farming Simulator should work on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this computer handle games like terraria?

Asked 5 years ago by Thor.

• A:Answer DONT WAIST YOUR MONEY AND TIME BUYING THIS COMPUTER, IT LAST ONLY A MONTH BEFORE START GIVING ME PROBLEMS AND EVEN TOUGH THAT YOU CAN CALL HP THEY ARE NOT CAPABLE TO FIX SIMPLE ISSUES CUZ THE PEOPLE ANSWERING THE PHONE DONT KNOW MUCH ABOUT THEIR COMPUTERS,,, BE AWARE, GOOD LUCK

  Answered 5 years ago by Hansser

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Q: QuestionCan you watch DVDS on this laptop?

Asked 5 years ago by 27shelley.

• A:Answer No

  Answered 5 years ago by LoveIt

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Q: QuestionWhat does the S mode mean? If I switch out of S mode, what changes? Can I go back to S-mode if I wish?

Asked 5 years ago by Cindy.

• A:Answer This laptop has Windows 10 in S Mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. Once you switch out of the S mode, you cannot go back to the S Mode.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat does it weight? What is the time for a battery recharge

Asked 5 years ago by Anica.

• A:Answer It is light-weight. The battery is a problem for Me!! It doesnt take long for it to drain, and it goes very quickly!!

  Answered 5 years ago by iCanOnlyBeMe

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Q: QuestionCan you play Minecraft on it?

Asked 5 years ago by Bunny.

• A:Answer We recommend reaching out to the developer of any games that would be played to ensure this computer meets the specifications needed.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this Labtop refundable?

Asked 5 years ago by PS.

• A:Answer We recommend reaching out to the customer service team at Best Buy.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a touch screen

Asked 5 years ago by Anonymous.

• A:Answer This laptop does not have a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionOn Zoom I get video and audio but no one can hear me, why is internal mic not working?

Asked 5 years ago by Mattie.

• A:Answer Make sure you are selecting your microphone in the Zoom settings.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this good for coding?

Asked 5 years ago by Luey.

• A:Answer Yes this would work for coding. I would check with software you are using however, regarding RAM requirement. Some software may require more than 4GB of RAM.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this computer comes with anti virus Norton?

Asked 5 years ago by Anonymous.

• A:Answer NO, it does not. That has to be purchased.

  Answered 5 years ago by iCanOnlyBeMe

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Q: QuestionCan you download lockdown browser if you disable S mode and why should I beware of doing this?

Asked 5 years ago by Christy.

• A:Answer Hi! Yes, you can. . It is very simple to do. You just need to be careful when doing so. Here is a link to switching out of S mode: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307 Here are some instructions from microsoft: On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.) On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you put a disk in this computer?

Asked 5 years ago by Joni.

• A:Answer This laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.

  Answered 5 years ago by HP Team

  
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Q: Questionis there a usb port for any mouse? i’m going to use this laptop to play games.

Asked 5 years ago by loona.

• A:Answer Yes there is.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the computer compatible with the design space app to use for a Cricut?

Asked 5 years ago by Cricut.

• A:Answer Yes it is.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop have a cd port? If not, is there a way to play cd's? Thanks

Asked 5 years ago by djihani13.

• A:Answer No, this laptop does not have an optical (CD) drive. You can connect a USB external optical drive to play CD and DVD's.

  Answered 4 years ago by HP Team

  
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