Questions & Answers

Name: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
Brand: HP
SKU: 6425565
Price: 212.99 USD
Rating: 4.4 (3090 reviews)

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

Model:: 14-dq0002dx; |
SKU:: 6425565

User rating, 4.4 out of 5 stars with 3090 reviews.

Highly rated by customers for:

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QuestionAm I able to play the sims 4 with expansions and mods
Asked 4 years ago by Jade.
- Answer No, the SIMS has higher system requirements of a faster processor and more memory.
  Answered 4 years ago by HP Team
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QuestionWhat types of software do I need to purchase in addition to the this computer ?? Also, my payment for webroot was taken out of my account this year and wonder if it transfer to this computer or what ??
Asked 4 years ago by Kathy.
- Answer Hi Kathy! Here is a link regarding transferring webroot to a new computer: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&vw=1&app=vw&solutionid=80 The laptop is ready to use out of the box. Here is what is pre-installed on the drive: Software Operating system Windows 10 Home in S mode Software included McAfee LiveSafe™ Pre-installed software Netflix Software - Productivity & finance 1 month trial for new Microsoft 365 customers
  Answered 4 years ago by HP Team
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QuestionIs this laptop Wifi ready?
Asked 4 years ago by sawdust.
- Answer Yes, this laptop does have wifi capabilities.
  Answered 4 years ago by HP Team
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Questioncan you play fortnite and roblox on this laptop
Asked 4 years ago by jason.
- Answer Hi Jason. Roblox has lower system requirements, and you can run it on this laptop. The processor, video subsystem, and RAM are all less than the minimum requirements for Fortnite, so you will not get good results with Fortnite.
  Answered 4 years ago by HP Team
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QuestionDoes it has a build in webcam ?
Asked 4 years ago by Cocoa.
- Answer Thank you for the question. Yes, the 14-dq0005dx laptop has an HP True Vision 720p HD camera with integrated dual array digital microphones.
  Answered 4 years ago by HP Team
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Questioncan u play fortnite and hook up an either net cabale to it
Asked 4 years ago by Anonymous.
- Answer Thanks for your question. The processor, video subsystem, and RAM are all less than the minimum requirements for Fortnite, so you will not get good results with Fortnite. This does not have an RJ45 connector for ethernet. You can, however, use a USB to RJ45 connector to connect to the ethernet with a cable.
  Answered 4 years ago by HP Team
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QuestionDoes this have a SD card port
Asked 4 years ago by Atk2010.
- Answer Yes, this laptop has a SD card reader.
  Answered 4 years ago by HP Team
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QuestionIs a lenovo ideapad a better option?
Asked 4 years ago by J.
- Answer I have an Apple IPad and a HP snob , don’t know about levels producrs
  Answered 4 years ago by Oldlady
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QuestionAfter 1 month the display screen light is out. How do you get it to come back on?
Asked 4 years ago by Joanne.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- Answer It sounds like the backlight for the screen may have failed. Your best option is to contact the HP support team for troubleshooting and determining what the next step would be.
  Answered 4 years ago by HP Team
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Questiontouch screen?
Asked 4 years ago by Anonymous.
- Answer This laptop does not have a touchscreen.
  Answered 4 years ago by HP Team
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QuestionOnce it's taken out of S mode, would the computer be able to run the full Windows 10 OS normally? I don't want to get it, take it out of S mode, and find out that it can't handle the normal OS.
Asked 4 years ago by Turtle.
- Answer Once taken out of Windows S Mode, it will revert to the Windows 10 Home OS.
  Answered 4 years ago by HP Team
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QuestionIs this laptop compatible with hp desk jet printer2752
Asked 4 years ago by ShondaB.
- Answer Yes it is.
  Answered 4 years ago by HP Team
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QuestionCan I download Autodesk programs, such as AutoCAD, on this laptop and will they work?
Asked 4 years ago by CAD.
- Answer You'll be able to download and install the mobile version from the Windows Store, but the full program will not run on this computer.
  Answered 4 years ago by HP Team
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QuestionHi! I need a keyboard that can accommodate 6 key entry for braille. I was told to find out if 6 key compatible you open search bar and type fdsjkl all at the same time and if it show all 6 letters in the window it works. Can you tell me if this works? Thx
Asked 4 years ago by Em.
- Answer Yes it should be able to do that.
  Answered 4 years ago by HP Team
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QuestionCan I use silhouette software on this computer.
Asked 4 years ago by Que.
- Answer Because this computer is running Windows 10 in "S Mode" you'll need to download one of the silhouette programs that are available in the Windows Store.
  Answered 4 years ago by HP Team
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QuestionIs this a good computer for Zoom? Does it have Microsoft Word on it?
Asked 4 years ago by Sarah.
- Answer Yes, this laptop will work well with zoom. The laptop has a 1 year free subscription to Microsoft 365. Office - including Word, Excel, and PowerPoint.
  Answered 4 years ago by HP Team
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Questioncan i play fortnite on this
Asked 4 years ago by jijijihygrdesedrftgyhujik.
- Answer This laptop cannot handle Fortnite.
  Answered 4 years ago by HP Team
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QuestionCan you use a Elgato HD60 S with this laptop? Because I have a chromebook and I need to have Windows or a Mac to download software with it. The Elgato HD60 S is a game capture card that allows you to record gameplay so can you use the Elgato with this?
Asked 4 years ago by VloneBoiChris.
- Answer Hello Chris! Thank you for you question regarding the HP 14" Laptop! This computer will not be able to use the Elgato HD60 S due to it not meeting the minimum requirements stated on Elgato's website. The minimum specifications stated for Windows 10 are an Intel i5 processor or greater and this model has an Intel Celeron, which is lower than the i5. I hope this helps!
  Answered 2 years ago by HP Team
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QuestionCan I download music to my external harddrive that has plenty of storage room?
Asked 4 years ago by Lynn.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- Answer Hi Lynn! Yes you can download music to an external hard drive.
  Answered 4 years ago by HP Team
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Questionjust got this computer and unable to connect to JBL speaker through Bluetooth. i tried the add+ but it does not find it (i do have it on) thanks
Asked 4 years ago by bluetooth.
- Answer I would contact HP support at https://support.hp.com. Alternatively, you can reach them by phone at 1-800-474-6836.
  Answered 4 years ago by HP Team
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Questions & Answers

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

Q: QuestionAm I able to play the sims 4 with expansions and mods

Q: QuestionWhat types of software do I need to purchase in addition to the this computer ?? Also, my payment for webroot was taken out of my account this year and wonder if it transfer to this computer or what ??

Q: QuestionIs this laptop Wifi ready?

Q: Questioncan you play fortnite and roblox on this laptop

Q: QuestionDoes it has a build in webcam ?

Q: Questioncan u play fortnite and hook up an either net cabale to it

Q: QuestionDoes this have a SD card port

Q: QuestionIs a lenovo ideapad a better option?

Q: QuestionAfter 1 month the display screen light is out. How do you get it to come back on?

Q: Questiontouch screen?

Q: QuestionOnce it's taken out of S mode, would the computer be able to run the full Windows 10 OS normally? I don't want to get it, take it out of S mode, and find out that it can't handle the normal OS.

Q: QuestionIs this laptop compatible with hp desk jet printer2752

Q: QuestionCan I download Autodesk programs, such as AutoCAD, on this laptop and will they work?

Q: QuestionHi! I need a keyboard that can accommodate 6 key entry for braille. I was told to find out if 6 key compatible you open search bar and type fdsjkl all at the same time and if it show all 6 letters in the window it works. Can you tell me if this works? Thx

Q: QuestionCan I use silhouette software on this computer.

Q: QuestionIs this a good computer for Zoom? Does it have Microsoft Word on it?

Q: Questioncan i play fortnite on this

Q: QuestionCan you use a Elgato HD60 S with this laptop? Because I have a chromebook and I need to have Windows or a Mac to download software with it. The Elgato HD60 S is a game capture card that allows you to record gameplay so can you use the Elgato with this?

Q: QuestionCan I download music to my external harddrive that has plenty of storage room?

Q: Questionjust got this computer and unable to connect to JBL speaker through Bluetooth. i tried the add+ but it does not find it (i do have it on) thanks

QuestionAm I able to play the sims 4 with expansions and mods

QuestionWhat types of software do I need to purchase in addition to the this computer ?? Also, my payment for webroot was taken out of my account this year and wonder if it transfer to this computer or what ??

QuestionIs this laptop Wifi ready?

Questioncan you play fortnite and roblox on this laptop

QuestionDoes it has a build in webcam ?

Questioncan u play fortnite and hook up an either net cabale to it

QuestionDoes this have a SD card port

QuestionIs a lenovo ideapad a better option?

QuestionAfter 1 month the display screen light is out. How do you get it to come back on?

Questiontouch screen?

QuestionOnce it's taken out of S mode, would the computer be able to run the full Windows 10 OS normally? I don't want to get it, take it out of S mode, and find out that it can't handle the normal OS.

QuestionIs this laptop compatible with hp desk jet printer2752

QuestionCan I download Autodesk programs, such as AutoCAD, on this laptop and will they work?

QuestionHi! I need a keyboard that can accommodate 6 key entry for braille. I was told to find out if 6 key compatible you open search bar and type fdsjkl all at the same time and if it show all 6 letters in the window it works. Can you tell me if this works? Thx

QuestionCan I use silhouette software on this computer.

QuestionIs this a good computer for Zoom? Does it have Microsoft Word on it?

Questioncan i play fortnite on this

QuestionCan you use a Elgato HD60 S with this laptop? Because I have a chromebook and I need to have Windows or a Mac to download software with it. The Elgato HD60 S is a game capture card that allows you to record gameplay so can you use the Elgato with this?

QuestionCan I download music to my external harddrive that has plenty of storage room?

Questionjust got this computer and unable to connect to JBL speaker through Bluetooth. i tried the add+ but it does not find it (i do have it on) thanks