Questions & Answers

Q: QuestionCan you add storage to this computer?

Asked 11 months ago by Nikki.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Hi! Thanks for asking. The internal storage for the HP 14-dq6011dx laptop computer is not upgradable, but you may add extra storage either by inserting an SD card into the laptops SD card slot, or attahcing an external USB storage device.

  Answered 11 months ago by HP Team

  
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Q: QuestionCan this laptop run the art program Heavypaint AND Paint.net? Thanks

Asked 11 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Thank you for your question about this HP laptop! You would be able to run Paint.net on it both on the site and through the app. This will not run Heavypaint as that is an app for mobile systems like iOS and Android.

  Answered 11 months ago by HP Team

  
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Q: QuestionIs flash storage upgradable?

Asked 11 months ago by Edgar.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Thank you for the question. The Universal Flash Storage is soldered to the motherboard, however, you can augment storage either by connecting an external SSD or using a flash drive.

  Answered 11 months ago by HP Team

  
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Q: QuestionIs it good for editing pics and videos?

Asked 11 months ago by Bocat.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Thank you for your questions about this HP Laptop! It is good for editing pics and videos if you are using a website to do the processing. If you need to install and use software, this laptop is inadequate for that purpose. A good media laptop should have at least a Core 7-class (or AMD Ryzen 7) processor with at least 16GB of memory and preferably a dedicated video card. HP has models with this hardware in Best Buy stores.

  Answered 11 months ago by HP Team

  
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Q: QuestionI have this laptop and hook it up to my monitor which is older. I've never had issues with documents and fonts being too big I and have gone through every scenario, settings. could this have anything to do with the laptop?

Asked 11 months ago by Mscaro3.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Thank you for your question about this HP laptop! I am sorry about your experience with it and your monitor. What is the resolution of the monitor that you are using? Are you using it in duplicate mode, extended desktop mode, or second-screen only mode? You can contact Geek Squad or Best Buy support, who have the knowledge to look into this.

  Answered 11 months ago by HP Team

  
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Q: QuestionCan this laptop use to play Roblox

Asked 11 months ago by Roblox.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer You could if you meet all specifications for Roblox but I would get a laptop specific for gaming in this case

  Answered 11 months ago by JanineF

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Q: QuestionDoes this PC's keyboard have back light for easy recognition in dark rooms?

Asked 11 months ago by Ace.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer No it doesn’t

  Answered 11 months ago by JanineF

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Q: QuestionCan I keep my email address with gmail?

Asked 11 months ago by Bandit.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender

• A:Answer I kept my Gmail address

  Answered 11 months ago by JanineF

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Q: QuestionDoes it have office software & how long is the license 1 year or lifetime thanks!

Asked 11 months ago by Blaze.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender

• A:Answer Yes and I believe it’s for a year

  Answered 11 months ago by JanineF

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Q: QuestionCan you play gta 5

Asked 11 months ago by Joe65.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer I would personally lean towards a gaming laptop for gta 5

  Answered 11 months ago by JanineF

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Q: QuestionCan I download FireFox from Microsoft Store, as an app, and use it while keeping S mode? Same question in general, adding Microsoft Store apps? And if keeping S mode, is Edge Browser inncluded and ablie to read pdf files?

Asked 11 months ago by dev.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Thanks for your question. You can download Firefox from the Microsoft App Store and keep your laptop in S mode. Microsoft Edge can read PDFs as well.

  Answered 11 months ago by HP Team

  
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Q: QuestionCan it dual boot Ubuntu or Puppy Linux, in S mode, or does it need to be taken out of S mode? If taken out of S mode, is dual booting any problem, with drivers, etc.?

Asked 11 months ago by dev.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver

• A:Answer Yes you can partition the disc and install Linux using a Live USB image. You do not need to opt out of S mode. I want to keep the S Mode so I do not have to worry about my kids installing malware inadvertently when I am not watching them.

  Answered 4 months ago by Gaurav

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Q: QuestionDoes this come with Windows? If so, what Version?

Asked 11 months ago by Billy.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender

• A:Answer Thank you for your question. The 14-dq6014dx laptop comes with the Windows 11 Home in S mode operating system.

  Answered 11 months ago by HP Team

  
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Q: QuestionDoes this laptop have Microsoft word

Asked 11 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold

• A:Answer Yes

  Answered 11 months ago by SigfredoL

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Q: QuestionHi! Does this laptop support USB C charging? Like can I use a usb with power delivery to charge the laptop or will it only charge with the charger that’s included ??

Asked 1 year ago by Yinn.

• A:Answer Yinn, thank you for your question about this HP laptop! The USB-C ports on this do not have power delivery, which means you will not be able to use a USB-C charger with it.

  Answered 11 months ago by HP Team

  
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Q: QuestionIs it touch screen

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold

• A:Answer No it’s not but it works great

  Answered 1 year ago by RamonaS

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Q: QuestionWould I be able to download and use ZOOM or TEAMS for meetings?

Asked 1 year ago by Inquisitor.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue

• A:Answer Yes, I use zoom on my computer.

  Answered 1 year ago by ChristinaM

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Q: QuestionCan Roblox be downloaded

Asked 1 year ago by Anonymous.

• A:Answer Thank you for the question. To run Roblox, you'll need to switch out of S mode. This process is free but irreversible—you won't be able to return to S mode after switching. Once you've made the switch, you can install Roblox either from the Microsoft Store or directly from the Roblox website. ​

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this a windows 11 computer?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold

• A:Answer Thank you for the question. Yes, the HP 14-dq6015dx has Windows 11 in S Mode.

  Answered 1 year ago by HP Team

  
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