Questions & Answers
- Model:
- 14-dq6012dx
- |
- SKU:
- 10436198
Q: QuestionDoes this device have an SD card port?
Asked by Anonymous.
- A:Answer Thank you for asking. Yes, the HP 14-dq6015dx laptop has one multi-format SD media card reader.
Answered by HP Team

Q: QuestionWould I be able to play Sims 4 on this laptop?
Asked by Gaming.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Thank you for your question about this HP laptop! This computer lacks the memory to run Sims 4 out of S Mode. Your best option is a laptop that has at least 8GB of memory and HP has a large selection of those to chose from in Best Buy stores.
Answered by HP Team

Q: QuestionDoes hp 14 support windows 11
Asked by Hoops.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes
Answered by StaceyF
Q: Questionwill this work with my CRICUT?
Asked by dee.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for your question. To use the full version of Cricut Design Space, you will need to switch this 14-dq6011dx laptop out of S mode.
Answered by HP Team

Q: QuestionCan you purchase and install Microsoft Works on this computer?
Asked by snapup.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Microsoft Works was discontinued in 2009, but some users still find ways to run it on modern systems using compatibility modes. If you're looking for similar functionality today, you might consider alternatives like Microsoft Office.
Answered by HP Team

Q: QuestionDoes this laptop have a port for wired headphones?
Asked by Lance.
- A:Answer Hello Lance and thank you for your question. The HP 14-dq6015dx laptop does have that port.
Answered by HP Team

Q: QuestionWhat ports doe this computer have, (e.g.: USB3, USBC, Micro USB,, SD, etc))?
Asked by RR.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer 2 USB ports, 1 HMI, 1 USBC and 1SD
Answered by SigfredoL
Q: QuestionDoes this laptop use Modular memory
Asked by NoahM.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Thank you for the question. Yes, the HP 14-dq6011dx uses modular memory.
Answered by HP Team

Q: QuestionI purchased this laptop. Mine states 8GB RAM in the system information and bios. Shouldn't it say 4GB ram?
Asked by Cassandra.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer 8GB RAM, 4GB STORAGE
Answered by user647420
Q: QuestionIs storage upgradeable?
Asked by dh.
- A:Answer Thanks for your question. The storage is not upgradable on this model.
Answered by HP Team

Q: QuestionIs this laptop good for college use?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for your question about this HP laptop! It is good for writing papers and giving presentations.
Answered by HP Team

Q: QuestionI ordered Microsoft Office Home because I don’t want to pay yearly. Do I just ignor the office that comes with my new laptop?
Asked by Jane.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Hi Jane! You can sign in to the version that came with your laptop, using the password you assigned to the version you ordered.
Answered by HP Team

Q: QuestionWhat is meant by S mode
Asked by Biggsexxy1.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Thanks for your question. S mode is a more secure and lightweight version of Windows 11. S mode limits you to using the Microsoft Edge browser and installing apps from the Microsoft App Store. You can switch the laptop out of S mode for free in the settings. But I would recommend keeping this model in S mode. If you do not want to use S mode, I would look at a bit more powerful laptop.
Answered by HP Team

Q: QuestionCan more memory be added?
Asked by Lumbagoboy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes
Answered by SigfredoL
Q: QuestionCan this device handle gaming?
Asked by Mick.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Ba
Answered by user816052
Q: QuestionDoes this lap top support or run on linux last lap.top i bought wifi wouldn't work with linux. I hate windows and use linux for every thing I need to do .thanks
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Yes but you would have to install Linux on it and the wifi drivers should be fine (coming from a Linux user)
Answered by Anonymous
Q: QuestionCan you upgrade the ram memory on this laptop?
Asked by Luis.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Hello and thank you for asking. The RAM on the HP 14-dq6014dx laptop computer cannot be upgraded.
Answered by HP Team











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