Questions & Answers
- Model:
- 14-dq6012dx
- |
- SKU:
- 12017378
Q: QuestionI just received my HP 14-inch laptop, unboxed it, and plugged it in. It will not turn on, and the AC adapter and battery light does not come on. I have checked more than one AC outlet. Now what?
Asked by Paul.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Take it in mine was doing that and I had to get it looked at
Answered by KylieC
Q: QuestionDoes the key board have a backlight
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Honey Lavender
- A:Answer Dont have light in keyboard
Answered by Duviesky
Q: QuestionWhat is the mbps?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionCam Memory be expanded? What is the maximun RAM capacity?
Asked by Poppy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionDoes this unit support Phillips Bluetooth Hearing AIDS?
Asked by Poppy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionDoes this product come with a camera, and what is its quality?
Asked by lew.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionIs this HEVC compatible
Asked by Fred.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionDoes this Hp laptop have a cd port?
Asked by Anonymous.
- A:Answer No it doesn't
Answered by DarylB
Q: QuestionCan this computer handle Quickbooks
Asked by Touhy.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes it can
Answered by DarylB
Q: QuestionCan I use programs like Illustrator, After Effects, Blender, or Cinema 4D on this model? Will it be able to handle them?
Asked by solk.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
Q: QuestionIs this laptop sufficient for simple home use documentation, streaming videos, internet searching, etc.? Nothing complex - also to confirm it comes with microsoft without cost?
Asked by Duke.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer YES
Answered by JamesH
Q: QuestionCan I use this for zoom meetings
Asked by Rob.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Yes you can
Answered by DarylB
Q: QuestionWhat is UFS memory ?
Asked by TEBO.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
Q: QuestionDoes it have a backlit keyboard?
Asked by Lissie.
- A:Answer No it do not.
Answered by AkennaM
Q: QuestionDoes it have any virus protection?
Asked by NewUser.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Thank you for your question. The 14-dq6013dx laptop includes a McAfee 30-day trial.
Answered by HP Team

Q: QuestionCan you add storage to this computer?
Asked by Nikki.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer Hi! Thanks for asking. The internal storage for the HP 14-dq6011dx laptop computer is not upgradable, but you may add extra storage either by inserting an SD card into the laptops SD card slot, or attahcing an external USB storage device.
Answered by HP Team











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