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Questions & Answers

Your price for this item is $237.99
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The comparable value price is $279.99
Page Showing 1-14 of 14 questions
  • QuestionIs there a web cam?

    Asked by Boop.

    • Answer Yes, the webcam is in the bezel right above the screen.

      Answered by HP Team

  • Questionwhen will this be back in stock?

    Asked by sam.

    • Answer Hello Sam. Thank you for your question. To check if there is an estimated time when this product will be available in stock, we suggest you to contact Best Buy's Support Center using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** Thank you for choosing Intel!

      Answered by Intel team

  • Questionis this touch screen?

    Asked by sam.

    • Answer Hello, Sam. Yes, this HP laptop has a touchscreen.

      Answered by HP Team

  • Questiondo the keys light up?

    Asked by sam.

    • Answer Hello, Sam. This HP Laptop 14-dq0012dx does not have a backlit keyboard.

      Answered by HP Team

  • QuestionIs the keyboard backlit

    Asked by Nicki.

    • Answer No it’s not

      Answered by FrugalCrafter

  • Questionis this rose gold laptop in stock?

    Asked by Anonymous.

  • QuestionWhen will the Rose Gold HP be back in stock?

    Asked by Anonymous.

    • Answer Can you web cam or go live on this lap top

      Answered by brit

  • Questionis this a good laptop for college work?

    Asked by adriana88.

    • Answer Yes it is very good for college work. I would recommend getting more than 64 GB as the updates for windows 10 would take up about most of the GB on the PC

      Answered by Anonymous

  • QuestionDoes it have DVD player ?

    Asked by Anonymous.

    • Answer No, but the laptop has 2 USB port and memory card

      Answered by Nathaly17

  • QuestionDoes it have a DVD player?

    Asked by Anonymous.

    • Answer No, this laptop does not have an optical (DVD) drive.

      Answered by HP Team

  • QuestionDoes it come with Microsoft 365?

    Asked by Anonymous.

    • Answer Thank you for the question. The HP 14-dq0012dx laptop is presented with a one-month free trial of Microsoft 365, to which you can subscribe at the end. For more information, see https://www.bestbuy.com/site/searchpage.jsp?st=microsoft+365-personal&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys

      Answered by HP Team

  • QuestionWill this come back in stock anytime soon?

    Asked by Nancy.

    • Answer They have them on QVC.com if you still need one.

      Answered by Heather

  • QuestionIs this one going to come back in stock? (Pink color)

    Asked by Emily.

    • Answer The rose goldish pink is in stock.

      Answered by Anonymous

  • QuestionCan you install zoom on this device?

    Asked by Jennifer.

    • Answer Hi Jennifer, thank you for the question. HP 14-dq0012dx laptop is compatible with the Zoom software.

      Answered by HP Team