Questions & Answers

Q: QuestionIs the operating system Windows 11 or Windows 11 S mode? Just where is the power button located?

Asked 3 months ago by Chelle.

• A:Answer Windows 11

  Answered 3 months ago by LuisSVerified Purchase

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Q: QuestionDoes it support charging via USB-C ?

Asked 3 months ago by NinjaRunner2K.

• A:Answer it has Out let both USD and C

  Answered 3 months ago by SaLmaNAKVerified Purchase

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Q: QuestionCan I add more RAM?

Asked 3 months ago by Sethk.

• A:Answer ram is soldered

  Answered 2 months ago by Anonymous

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Q: QuestionDoes it work well for gaming, streaming, and editing videos for social media content?

Asked 3 months ago by Gummy.

• A:Answer No it doesn’t work well for any of the idealists things it said it would

  Answered 3 months ago by LuisSVerified Purchase

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Q: QuestionDoes this come with antivirus software already installed on this laptop?

Asked 4 months ago by Becca.

This question was asked about the related product: HP - 15.6" Full HD Touch-Screen Laptop - AMD Ryzen 5 7520U 2023 - 8GB Memory - 512GB SSD - Natural Silver

• A:Answer It comes with a 3-month trial, however, Best Buy adds another 3 months, and the company offers a 50% discount on the purchase of antivirus software. (Norton)

  Answered 3 months ago by user871025

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Q: QuestionIs keyboard lite?

Asked 4 months ago by Anonymous.

• A:Answer No the keyboard is not backlit

  Answered 2 months ago by user418208Verified Purchase

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Q: QuestionIs this a current model

Asked 4 months ago by bigjim.

Q: QuestionWhat is the speed of the processor?

Asked 4 months ago by PADI.

Q: Questiondoes it have warranty? if yes, how long?

Asked 4 months ago by don.

Q: QuestionCan you download backed up files from a desktop computer to a laptop?

Asked 4 months ago by A123.

• A:Answer Yes. If you had a microsoft account and google account. Everything just transferred to this one when I logged in. Well, the programs asked me first, but after agreeing, everything on my previous laptop showed up on this one.

  Answered 2 months ago by AngelicaGVerified Purchase

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Q: Questionis it touchscreen

Asked 4 months ago by james.

• A:Answer Yes it is

  Answered 4 months ago by SonyaVerified Purchase

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Q: QuestionDoes this have facial recognition?

Asked 4 months ago by Askalotofyou.

Q: Questiondoes it come with instruction manual

Asked 4 months ago by Anonymous.

• A:Answer The instructions yes also on line tutorial

  Answered 4 months ago by SonyaVerified Purchase

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Q: QuestionCan this laptop be upgrade to windows 11 pro

Asked 5 months ago by Craig.

• A:Answer yes

  Answered 4 months ago by ObiJeffVerified Purchase

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Q: QuestionIs the USB-C port for data, display, and power?

Asked 5 months ago by DVM5.

• A:Answer Data & Power not for display.

  Answered 4 months ago by ObiJeffVerified Purchase

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Q: QuestionIs the screen glossy or matte?

Asked 5 months ago by mvraspir.

• A:Answer Matte, no gloss.

  Answered 4 months ago by ObiJeffVerified Purchase

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Q: QuestionDoes Norton security come with pc

Asked 7 months ago by Pru.

• A:Answer Unless mentioned specifically, or as a package deal, don't expect extras life free third-party software.

  Answered 7 months ago by luislast

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Q: QuestionCan you connect to two external monitors?

Asked 4 months ago by Laura.

• A:Answer I think you can but i have not tried

  Answered 4 months ago by SonyaVerified Purchase

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Q: QuestionIs there a compatible stylus for this laptop? I have tried 2 different ones and neither work at all.

Asked 4 months ago by HomeschoolMomma3.

This question was asked about the related product: HP - 15.6" Full HD Touch-Screen Laptop - AMD Ryzen 5 7520U 2023 - 8GB Memory - 512GB SSD - Natural Silver

• A:Answer Its touch screen im not sure if styles works

  Answered 4 months ago by Sonya

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