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Page Showing 61-80 of 153 questions
  • Questiondoes this include MS Office, Excel , Doc, Power point?

    Asked by Ben.

    • Answer Assuming by "Doc" you mean a file with that extension, which is the Word application: No. At least not on the sale I saw (mid-February 2025), which is why Best Buy is offering a discounted MS Office Suite 1-year subscription. Your options: limited use of Excel, Word, and PowerPoint via the browser, get the subscription deal BB is offering, buy MS Office outright, get a free suite, like Kingsoft.

      Answered by luislast

  • QuestionCan you turn off the touch screen on this laptop?

    Asked by Nyk.

    • Answer Greetings from the Intel team. Thank you for your question. Yes, the touch screen can be disabled (turned off); follow the steps on the following link to disable the touch screen: https://www.hp.com/us-en/shop/tech-takes/how-to-turn-off-touch-screen#:~:text=In%20the%20Device%20Manager%20window,device%E2%80%9D%20from%20the%20context%20menu. For detailed information about the Intel® Core™ i7-1255U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226259/intel-core-i7-1255u-processor-12m-cache-up-to-4-70-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionWhat is the refresh rate of the screen?

    Asked by Angel.

    • Answer Thank you for your question. The HP 15-fd0107dx laptop features a 15.6-inch Full HD touch-screen display with a refresh rate of 60 Hertz (Hz).

      Answered by HP Team

  • QuestionIs there any office software included - Excel, Word?

    Asked by JW.

    • Answer Providing more information: If not preloaded, you can download a free 30-day trial of the Microsoft Suite. At the end of the 30-days, you can either opt for one of the subscriptions available, or buy a version of your choice. Also, one Suite application at a time can be used for free with the Edge browser. Furthermore, In case you are unaware, non-MS Office programs are available from other manufacturers, for free. Some people even prefer these, as they can have better integration between the different programs in the Suite.

      Answered by luislast

  • QuestionCD playing capacity? What other features would benefit a professional writer?

    Asked by Starplayer.

    • Answer Thank you for the question. The HP 15-fd0107dx does not have a CD/DVD drive. Most modern laptops do not have them because users are now streaming or downloading content. If you prefer a CD player, external models that connect via USB are very affordable. The Intel i7 processor and 16GB of RAM are going to make for robust performance. Note that the storage is 512GB. You can either remove that SSD and add one with more capacity, or connect an external drive if you'll want more file storage.

      Answered by HP Team

  • QuestionDoes it has preinstalled operating system window11

    Asked by Singh.

    • Answer Of course! What ripoff place have you been buying your computers from up to now??

      Answered by luislast

  • QuestionI want to be able to download pictures from my camera. Does this computer have a slot for an SD photo card? If not how do I accommodate this? Is there an add-on device (USB) that I can get?

    Asked by babs.

    • Answer Hi Baba, thank you for the question. While the HP 15-fd0107dx laptop does not have an integrated SD card reader, you can connect an external reader via USB. There are several types available; including hubs that have additional USB ports

      Answered by HP Team

  • Questionwhat is the manufacturer warranty?

    Asked by carol.

    • Answer Hello and thank you for asking. The HP 15-fd0107dx laptop computer has a 1-year warranty from HP from the date of purchase against any defects in materials or workmanship.

      Answered by HP Team

  • QuestionWhat year was this computer put out?

    Asked by Carrie.

    • Answer Hello there, Carrie. This HP laptop (model: 15-fd0107dx) was first released on June 2024. It is still a current model and is currently part of our active lineup of laptops.

      Answered by HP Team

  • QuestionDoes hp offer lighted keyboard in its low priced computers?

    Asked by Pat.

    • Answer Thank you for the question. Sometimes, but not always. The HP 15-fd0107dx does not have a backlit keyboard.

      Answered by HP Team

  • QuestionI am not able to switch and remove s mode. It's showing try again

    Asked by Vidhi.

    • Answer Hello and thank you for asking. I am unable to help you with this. Please contact HP Support for expert help in solving your issues.

      Answered by HP Team

  • QuestionCan this laptop run Linux (will the BIOS allow a non-Windows O/S such as Linux to be configured to boot and run?)

    Asked by Linux.

    • Answer Hello and thank you for asking. Regarding running Linux on the HP 15-fd0107dx laptop computer, it comes with Windows 11 Home in S Mode. HP has not tested any Linux distribution, as HP computers are configured for Windows. Therefore, HP does not support a configuration with an operating system other than Microsoft Windows on PCs that come with Windows pre-installed. You would be installing Linux at your own risk.

      Answered by HP Team

  • QuestionWhy does the battery only last 2 hours or less with just internet surfing?

    Asked by Anonymous.

    • Answer Thank you for your question about this HP laptop! I am sorry to hear about the short battery charge and the battery has a longer length than that. You can contact Geek Squad or HP Support as they have the knowledge to answer this.

      Answered by HP Team

  • QuestionI am thinking about purchasing a laptop. If I pay extra for the Geek Squad can I call and have them come out to service other products like TVs and if I have trouble setting the laptop up will they come out and help me

    Asked by Ginny.

    • Answer I believe you have to buy a separate plan from Geek Squad for everything you buy, so one for the laptop, another for one TV, another for a second TV, etc. , but yes, home visits should be included for each.

      Answered by luislast

  • QuestionIs there an ethernet jack or not?

    Asked by Crasher.

    • Answer You will need a USB-to-Ethernet port adapter. Laptop manufacturers are trending to omit the Ethernet port, especially on lower priced models. This allows them to save some space and weight, as well as to lower prices. The exception is usually laptops aimed at business or gaming.

      Answered by luislast

  • QuestionWhat Is The Difference Between U P H Hx In Process Model Number Which One Is Best For Teaching Purpose Either Software Or Hardware Is U Level Is Best For Operating

    Asked by Srinivas.

    • Answer Thank you for the question. Intel's Core i7 processors come in different series, each designed for specific devices and use cases, indicated by the alpha suffix. U means it's intended for ultra-portable laptops and 2-in-one devices. P is designed for use in thin and light laptops that require more performance than the U-series but still prioritize portability. H is for high-performance laptops, including gaming laptops and mobile workstations. HX is designed for the most demanding mobile applications, such as high-end gaming laptops and professional workstations.

      Answered by HP Team

  • QuestionWhat gen is this laptop? (is it 5G, 4G, 3G, etc.)

    Asked by Rupjigu1.

    • Answer 5G, 4G, and 3G are generally used to describe cellular services. This computer does has neither a SIM nor eSIM feature, so it is not meant for direct cellular connection.

      Answered by luislast

  • QuestionCan you still have a virus protection software even you have S mode?

    Asked by Nick.

    • Answer Hi Nick, thanks for your question. With S mode you can only install apps from the Microsoft app store. S mode combined with the built-in Windows security software is designed to keep the laptop secure. You can switch the laptop out of S mode and into Windows 11 Home for free. This would let you install any software you want. You can do this in the Windows account settings of the laptop.

      Answered by HP Team

  • QuestionDoes the keyboard have a backup light?

    Asked by Johhny.

    • Answer "No" the first time asked. "No" the second time asked. "No" the third time asked. Do you see a pattern here?

      Answered by luislast

  • QuestionA week ago, I purchased a laptop from you, but I couldn't buy the warranty at the time. How can I purchase the warranty for my laptop on the website?

    Asked by Carmen1962.

    • Answer I hope you have resolved this issue by now, but for all others: I believe that if you don't buy the extra warranty at time of purchase, you have a 30-day window to do so. Check the bottom of any Best Buy page for suitable links, such as the one for Support. Also, you might be eligible for an additional warranty from either HP or a third-party, like your home insurance company (which is often cheaper, by the way).

      Answered by luislast