“The laptop I just bought has Power Media Player - it will display the name of the movie but I can't get any of my DVDs to play - what is the secret or do I have a defective drive?”

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• Go to Google and download a FREE copy of "VLC Media Player" It works and it has many things that MS Video Player does not have, and cannot do. Don't think you have to pay a lot extra for GOOD software. I also recommend Open Office, which is Freeware, and operates much like the Windows product that you have to pay for.

  Answered by numma 6 years ago

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• Have you tried using a different software for playing the DVDs? If you have issues I would recommend reaching out to the Best Buy Geek Squad or HP Support first to check there is no problem with the drive.

  Answered by HP Team 6 years ago

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