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Questions & Answers

Your price for this item is $398.00
The comparable value price is $499.99
Page Showing 81-100 of 216 questions
  • QuestionDoes this come with AI?

    Asked by Nita.

    • Answer No

      Answered by Foxc

  • Questionwhy do I need to have word, excel, and powerpoint

    Asked by Anonymous.

    • Answer Thanks for your question! Many find having Microsoft Office tools like Word, Excel, and PowerPoint for everyday tasks and work or business needs. If you need them, you will need to purchase Microsoft Office separately from this HP 15.6" Touch-Screen laptop.

      Answered by HP Team

  • Questionwhat are the case dimensions?

    Asked by unity.

    • Answer It has a 17 by 9 1/2 inch screen.

      Answered by Abraham

  • QuestionA non-profit I work for has totally antiquated software, like old quicken and excel. Can I transfer this old software into this new computer and still use them?

    Asked by Anonymous.

    • Answer Transferring the software just to transfer data is moving backwards you don't need the computer to be backwards compatible with software. The data can be accessed with the updated software on your computer. The Microsoft office software is incredibly user friendly, self-explanatory, and has dedicated support teams to help accessing your data with ease.

      Answered by LennonM

  • QuestionWhat programs come with this laptop

    Asked by Arl.

    • Answer Hi Ari, thanks for your question about this HP 15.6" touchscreen laptop! It comes with Windows 11 in S mode installed, and a 30 day trial of McAfee Livesafe as well.

      Answered by HP Team

  • QuestionDoes this laptop have a fan?

    Asked by WBradford.

    • Answer Yes, this laptop has a fan.

      Answered by HP Team

  • QuestionCan I use a Dual Monitor adapter with this lap top so I can hook up my 2 external monitors?

    Asked by SHERRY.

    • Answer Hi Sherry, thanks for your question! You can connect 2 monitors through either the USB-A or HDMI ports on this HP 15.6" Touch-Screen laptop.

      Answered by HP Team

  • QuestionCan I print on it

    Asked by Knucklehead.

    • Answer Hi, thanks for your question! You can print from this HP 15.6" touch-screen laptop.

      Answered by HP Team

  • QuestionCan the RAM memory be upgraded to a larger 16 or 32?

    Asked by Lahgda.

    • Answer Thanks for your question about this HP laptop! For upgrading the RAM on this HP 15.6" touch-screen laptop, you would want to take it to an experienced technician, and it can handle up to 64 GB of RAM.

      Answered by HP Team

  • QuestionDoes a touch screen laptop not have a keypad or mouse?

    Asked by kosmo.

    • Answer Thank you for the question. This laptop has a keyboard and a touch pad (mouse).

      Answered by HP team

  • QuestionGood for photo editing?

    Asked by Mike.

    • Answer Greetings from the Intel team. Thank you for your question. The HP 15-DY5033DX meets the basic requirements for video editing. To ensure the Laptop meets the system requirements of a specific program, check the software Developer's website to know the system requirements and compare them with the Laptop specifications. Best Laptop for Video Editing: https://www.intel.com/content/www/us/en/creator/resources/best-laptop-for-video-editing.html For detailed information about the Intel® Core™ i3-1215U processor, visit: https://ark.intel.com/content/www/us/en/ark/products/226263/intel-core-i3-1215u-processor-10m-cache-up-to-4-40-ghz.html Thank you for choosing Intel! Emilio_Intel

      Answered by Intel team

  • QuestionCan we play sims 4 on this laptop

    Asked by KK.

    • Answer As the hardware and firmware requirements of software like video games can change at any time with an update from the developer, it is always best to check the developer's published system requirements to ensure compatibility. That being said, at the time of this writing, yes! This HP 15.6" laptop meets the minimum system requirements as described by EA, the publisher.

      Answered by HP Team

  • QuestionDoes it have a solid state drive?

    Asked by Don.

    • Answer Yes, this 15.6" HP laptop (model: 15-DY5033DX) has a solid state drive with a storage size of 256GB. Thank you for your question!

      Answered by HP Team

  • QuestionCan a disc player be hooked up to this?

    Asked by Meatman.

    • Answer A dvd/cd rom external drive can be hooked up via usb port.

      Answered by WilliamS

  • QuestionThe colors appear dull and washed out. How do I fix this? It’s really important that I have accurate colors for projects I do. I included a photo of what the colors appear like on the laptop versus my phone

    Asked by Mel.

    • Answer Hello Mel and thank you for asking. I am unable to assist you with this. Please contact HP Support. They can help you with your question.

      Answered by HP Team

  • QuestionWould the laptop be good to run cricut machine on ?

    Asked by Allison.

    • Answer Hello Allison, and thank you for your question! As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in the future. Please check the software manufacturer's website for the most current minimum and recommended requirements.

      Answered by HP Team

  • QuestionDoes this device have a media player?

    Asked by K.

    • Answer Hello and thank you for asking. The HP 15-dy5033dx touch screen laptop comes with Windows 11 Home pre-installed, which includes Windows Media Player.

      Answered by HP Team

  • QuestionWhat's the battery life on this laptop, I didn't see it.

    Asked by Renee.

    • Answer The battery life on this laptop is up to 10 hours and 45 minutes (video playback) and up to 9 hours (wireless streaming).

      Answered by HP Team

  • QuestionDoes this laptop include Word and Excel?

    Asked by Dp045.

    • Answer YES.

      Answered by JoelW

  • Questionwhat programs are preloaded on this laptop?

    Asked by Jo.

    • Answer This laptop comes with the Windows 11 Home S mode operating system and also comes with Dropbox cloud storage where you will get 100GB of storage for one year.

      Answered by HP Team