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It had the exact same problem, I think it’s the USB-c port itself because I’ve tried with three different adapters and none of them work. I think the machine itself has a defect. I’m going to try contacting HP and see if they will do something about it
Sorry, there was a problem. Please try again later.I would recommend using an USB universal docking station with the port that fits your 2nd monitor. If you need further assistance, I would recommend reaching out to HP Support or Best Buy's Geek Squad.
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