Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6413692
Price: 464.99 USD
Rating: 4.5 (3181 reviews)

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD

Model:: 15-dy1043dx; |
SKU:: 6413692

User rating, 4.5 out of 5 stars with 3181 reviews.

Highly rated by customers for:

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QuestionDoes this laptop have a cd drive built in?
Asked 4 years ago by kev.
- Answer Hello! Thank you for your question! This model does not have a built-in DVD/CD optical drive.
  Answered 4 years ago by HP Team
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QuestionWhen will this computer be back in stock and I'm buying it for a gift so it doesn't need to come from my store. The area i'm sending it to is also sold out. 256GB SSD
Asked 4 years ago by dogmom.
- Answer Hi and thanks for your question! We recommend contacting Best Buy customer service for inventory related questions.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop support HDR on and external receiver through the HDMI?
Asked 4 years ago by Shadow83.
- Answer Unfortunately, it does not support HDR.
  Answered 4 years ago by HP Team
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Questiondoes this have an outlet for a HDMI cord?
Asked 4 years ago by sam.
- Answer This model does have an HDMI port to connect a second monitor.
  Answered 4 years ago by HP Team
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QuestionIs this a good laptop for doing cricket stuff online
Asked 4 years ago by Daver.
- Answer Hi Daver, Thank you for the question. HP 15-dy1043dx laptop is capable of streaming Cricket.
  Answered 4 years ago by HP Team
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QuestionWhat is the battery life on this laptop once charged 100%? It seems I charged it last night and 1 hour into working on it the batter is now at 19%.
Asked 4 years ago by DetroitDIDDY.
- Answer Hello, Steph. The estimated battery life of this laptop is up to 11 hours and 30 minutes. It does have the capability to charge up to 50% in 45 minutes. We recommend trying these steps to save battery life: https://support.hp.com/us-en/document/c01297640 If you need further assistance, visit https://support.hp.com
  Answered 4 years ago by HP Team
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QuestionCan a pen be used with this screen to sign documents?
Asked 4 years ago by Anonymous.
- Answer A stylus pen will not work with this display. You would need an HP x360 laptop to use a pen.
  Answered 4 years ago by HP Team
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QuestionBACKLITE KEYBOARD?
Asked 4 years ago by 008uehlin.
- Answer Hi, Thank you for the question. I apologize HP 15-dy1043dx laptop does not have a backlit keyboard.
  Answered 4 years ago by HP Team
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QuestionDoes this unit have acamera?
Asked 4 years ago by Jerrry.
- Answer Hi Jerry and thanks for your interest in our HP Products! Yes this will have a built-in camera.
  Answered 4 years ago by HP Team
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QuestionIs this laptop good to use for a cricut Explorer Air 2?
Asked 4 years ago by Kathy.
- Answer Yes, it would be a good choice to use with the Cricut Explorer Air 2
  Answered 4 years ago by HP Team
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QuestionI want to connect a monitor to this lap top. How do I do that?
Asked 4 years ago by Anonymous.
- Answer Thank you for the question. The HP 15-dy1043dx laptop has an HDMI port; simply connect your monitor's HDMI cable. Then adjust your computer's settings to a accept the additional display, orientation, and mirror or screen extension selection. (If your monitor does not have an HDMI connector (VGA instead, for example), you'll need a VGA-to-HDMI adapter, connecting the monitor to the VGA side and the HDMI side into the laptop).
  Answered 4 years ago by HP Team
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QuestionIs this oculous ready or capable?
Asked 4 years ago by Annette.
- Answer Hi Annette, Thank you for the question. I apologize but the HP 15-dy1043dx laptop does not support Oculus Rift because it does not have a dedicated graphics card.
  Answered 4 years ago by HP Team
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QuestionIs the battery replaceable
Asked 4 years ago by Brad.
- Answer It is, but it's not accessible without doing some computer surgery to get to it. If you're not familiar with how to do it, your best option is to have the Geek Squad do the work for you.
  Answered 4 years ago by HP Team
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QuestionCan the is be upgraded to the regular widows 10?
Asked 4 years ago by Cheryl.
- Answer Hello, Cheryl. Yes, you can switch out of the S Mode to Windows 10 Home for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
  Answered 4 years ago by HP Team
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QuestionWhat docking station works best with this laptop
Asked 4 years ago by Anonymous.
- Answer Hello. Thanks for your question. You can use an Universal USB docking station with this laptop.
  Answered 4 years ago by HP Team
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Questionwhen you buy a new computer at best buy, do you get a free tutorial with it at the location of purchase?
Asked 4 years ago by bill.
- Answer We didn't ask for one but the Geek Squad took all the time we needed to explain anything we wanted.
  Answered 4 years ago by Sharon
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QuestionDoes this computer has a built in 10 gigabit Ethernet port?
Asked 4 years ago by LAHFiber.
- Answer Hello LAHFiber! This device does not come with a built in 10 gigabit Ethernet port but does come with these External I/O Ports: 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo
  Answered 4 years ago by HP Team
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QuestionHow long is the guarantee and is it international?
Asked 4 years ago by AngelaR.
- Answer Hello, Angela. This model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266
  Answered 4 years ago by HP Team
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QuestionDoes this support linking to multiple external monitors?
Asked 4 years ago by Anonymous.
- Answer Hello. Thanks for your question. If you want to be able to connect more than one monitor to this laptop, you can use a USB docking station with the matching ports for the monitors. This laptop has 1 HDMI port for 1 monitor.
  Answered 4 years ago by HP Team
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QuestionWhat accessories come with this?
Asked 4 years ago by Dave.
- Answer I love it! Not extra accessories
  Answered 4 years ago by Anna
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD

Q: QuestionDoes this laptop have a cd drive built in?

Q: QuestionWhen will this computer be back in stock and I'm buying it for a gift so it doesn't need to come from my store. The area i'm sending it to is also sold out. 256GB SSD

Q: QuestionDoes this laptop support HDR on and external receiver through the HDMI?

Q: Questiondoes this have an outlet for a HDMI cord?

Q: QuestionIs this a good laptop for doing cricket stuff online

Q: QuestionWhat is the battery life on this laptop once charged 100%? It seems I charged it last night and 1 hour into working on it the batter is now at 19%.

Q: QuestionCan a pen be used with this screen to sign documents?

Q: QuestionBACKLITE KEYBOARD?

Q: QuestionDoes this unit have acamera?

Q: QuestionIs this laptop good to use for a cricut Explorer Air 2?

Q: QuestionI want to connect a monitor to this lap top. How do I do that?

Q: QuestionIs this oculous ready or capable?

Q: QuestionIs the battery replaceable

Q: QuestionCan the is be upgraded to the regular widows 10?

Q: QuestionWhat docking station works best with this laptop

Q: Questionwhen you buy a new computer at best buy, do you get a free tutorial with it at the location of purchase?

Q: QuestionDoes this computer has a built in 10 gigabit Ethernet port?

Q: QuestionHow long is the guarantee and is it international?

Q: QuestionDoes this support linking to multiple external monitors?

Q: QuestionWhat accessories come with this?

QuestionDoes this laptop have a cd drive built in?

QuestionWhen will this computer be back in stock and I'm buying it for a gift so it doesn't need to come from my store. The area i'm sending it to is also sold out. 256GB SSD

QuestionDoes this laptop support HDR on and external receiver through the HDMI?

Questiondoes this have an outlet for a HDMI cord?

QuestionIs this a good laptop for doing cricket stuff online

QuestionWhat is the battery life on this laptop once charged 100%? It seems I charged it last night and 1 hour into working on it the batter is now at 19%.

QuestionCan a pen be used with this screen to sign documents?

QuestionBACKLITE KEYBOARD?

QuestionDoes this unit have acamera?

QuestionIs this laptop good to use for a cricut Explorer Air 2?

QuestionI want to connect a monitor to this lap top. How do I do that?

QuestionIs this oculous ready or capable?

QuestionIs the battery replaceable

QuestionCan the is be upgraded to the regular widows 10?

QuestionWhat docking station works best with this laptop

Questionwhen you buy a new computer at best buy, do you get a free tutorial with it at the location of purchase?

QuestionDoes this computer has a built in 10 gigabit Ethernet port?

QuestionHow long is the guarantee and is it international?

QuestionDoes this support linking to multiple external monitors?

QuestionWhat accessories come with this?