“I HAVE INSERTED A CD/MOVIE BUT IS NOT PLAYING.....WHAT AM I NOT DOING”
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This laptop does not have a CD/DVD drive, so I'm not sure where you inserted it. If you in fact have a different computer, with an integrated optical (CD/DVD) drive ... you likely need to tell it to play through the software interface. Unfortunately this is not enough information for us to adequately troubleshoot. Please contact HP Tech Support directly for help at https://www.support.hp.com/us-en
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