“Entering 15-ef1023dx in the search box @ support.hp.com/us-en and opening the 'HP Laptops' list, I don't find any model that even contains '15-ef' in the model number. Where does one go to find drivers/firmware/maintenance&service manual for this?”

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• Hi Bill, thank you for reaching out. Find the proper software and maintenance guide by using your serial number, located on the back of the laptop. Search from here: https://support.hp.com/us-en/search?q=15-ef1023%20manual&filter=&origin=pdp&product=20395828&pname=HP%2015-da0000%20Laptop%20PC

  Answered by HP Team 3 years ago

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