Questions & Answers

Q: QuestionDoes the laptop have a numeric keypad?

• A:Answer This laptop does have a numeric keypad.

Q: QuestionWhat is the screen resolution?

• A:Answer The screen resolution of this laptop is 1600 x 900 (HD+).

Q: QuestionWhat type of memory does the laptop use?

• A:Answer The laptop uses DDR4 type of memory.

Q: QuestionDoes this laptop have a DVD/CD drive?

Asked 9 months ago by Lyssa.

• A:Answer No. There are a number of reasons why internal optical drives are largely unavailable, though they can still occasionally be found, mostly (but not exclusively) in "hardened" laptops that look (and weigh) like bricks and are used in construction, emergency situations, and the military. Or through the refurbished/ used/secondhand market. The reasons include: 1. Modern laptops (and desktops) are pushing to be smaller and weigh less, with many companies advertising their computers as “ultra thin” or “easily portable.” Optical drives significantly add weight (about half a pound) and bulk (12 cm. diameter). 2. Even Blu-ray discs top out at 128 GB, far below HDDs, SSDs, or pen/flash drives on a per-centimeter basis. 3. With the advent of fast network connectivity, cloud storage, software distributed via the Internet, and growing use of USB 3 and even USB 4 (with raw link speed of up to 80 Gbps), integrated optical drives have largely become obsolete. Should you need an optical drive, they are still available, at a modest cost, as external, portable units. If you need a laptop with an integrated optical drive, look elsewhere.

  Answered 6 months ago by luislast

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Q: QuestionDo the keys light up

Asked 1 year ago by CeeJay.

• A:Answer NO

  Answered 9 months ago by SusanJHPisGreatVerified Purchase

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Q: QuestionCan RAM or the drive be upgraded, and if so, to what amount?

Asked 6 months ago by luislast.

• A:Answer Thank you for your question about this HP laptop! It is upgradable to 16GB of memory in a 2x8GB configuration. Additionally, HP offers laptop models that start with up to 32GB in Best Buy stores.

  Answered 6 months ago by HP Team

  
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Q: QuestionAre the keyboard keys indented or flat?

Asked 6 months ago by FrankK.

• A:Answer Thank you for the question. The key caps are flat.

  Answered 6 months ago by HP Team

  
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Q: QuestionIs the Laptop touchscreen?

Asked 5 months ago by Touchscreen.