“Any suggestions or video that can show how to add more memory to this laptop”
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Hello. Thanks for your question. It is recommended that a qualified tech do the RAM upgrade on this laptop. That is because the RAM is hidden by a component like the battery. You can use the Service Manual for instructions on how to access, remove, and install the RAM, which starts on page 40. It is listed under the Manuals tab on this webpage: https://support.hp.com/us-en/product/hp-laptop-pc-17-by4000/35911555/manuals Here is a video that show you how to remove the base enclosure (bottom cover): https://youtu.be/EKzqMIC8nUI
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