“Hello I’m trying to download office 365 to the computer. I have it through my college but when it says it’s downloaded I click it still is asking me to purchase the Office 365. Am I doing something wrong? Or is there no way to go around it?”
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I think I understand what's happening. Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store, and that's why it's asking you to purchase the software. However, it's quite easy to take the computer out of S Mode, which should allow you to download and install the software from the link that the college gave you. To switch the computer to Windows 11 Home, just follow the instructions at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11
Sorry, there was a problem. Please try again later.Your best bet is HP customer support, free for the first 90 days of ownership. However, in general: 1. Office 365 is often installed in new computers, usable for a free 30-day introductory period. 2. If not installed, or if you receive a message to purchase it, you just have to activate the license. You can get this from your school.
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