“I bought this laptop yesterday. At the time the specs listed an 8th gen i5 processor on the website, when I picked it up it said 7th gen i5 on the computer. How do I exchange to get the correct laptop?”
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According to our Support documentation, this model should have an 8th generation processor. https://support.hp.com/my-en/document/c06152890 If your model does not, we recommend consulting with BestBuy's Customer Service team regarding a potential exchange for a model that does.
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