Customer Ratings & Reviews

Great HP laptop, has terrific speed while running word, excel or on the internet.

this is a very good laptop for any beginner or intermediate laptop user it's got Windows 10 64bit version, 1TB hard drive, 8 gigs of RAM, The Intel i5 processor, web cam with mic, CD/ Blueray DVD Burner, 1 HDMI port, 3USB ports and a SD card slot. Very good price I would highly recommend this laptop to anyone in need of a new laptop.

My 8 year old laptop stopped working, so I did the research, flipped a coin, crossed my fingers and selected this model. Initially I went to not one, but two Best Buy stores that listed availability on the website only to get there and find no laptops were in stock. (Heavy sigh with frown). Went back home to ponder next step and decided to order it online. Was pleasantly surprised to have it delivered on time (it left the warehouse the day before!) and well packaged. The powering on and installation of the Windows 10 operating system, printer, WIFI, and mouse went mostly smooth. I discovered that with my HP Wireless printer on, the laptop was not seeing the WIFI (not displayed). Turned off the Printer and then was able to set the connection for the WIFI. Connecting to my email account was painless (compared to 8 years ago). Getting used to Windows 10 took a couple days of experimenting, but my overall impression is that it is a good system with many features I will likely never need or use. A trip to the local library for Windows 10 reference materials helped a great deal. Adding apps was mostly easy except for adding a single purchased copy of Publisher - had to uninstall the 32-bit version of a 2007 copy of Access on the laptop in order to load the 64 bit version of the 2019 copy of Publisher. But happy ending! Now, on to the laptop itself... Screen - Love it! Good clarity and size. Keyboard - easy to adjust to the slightly different layout of my previous laptop keyboard. Good feel and spacing between letters. Speakers - they work and sound good to me. I am actually impressed with how such small speakers can sound so good. Battery - of course being new, I am getting HOURS of use between charging. Previous laptop was not LI battery, so I am expecting this battery to have a longer lifetime before it needs to be replaced. I am not a heavy user by the way - email/home projects/hobbies. Size and weight - Slightly bigger than old laptop and slightly lighter that it too. Yes, it is large - but that brings with it a desktop style I can take anywhere with me in the house or travel. And with it a screen size that makes viewing photos or working on a project so much easier than looking into a smaller screen size. Operation/Startup - configured for hibernation mode, the laptop starts back up and is ready to go after I raise the lid within 15-20 seconds (time enough for me to have a sip of coffee in the morning). Fan and heat - Really surprised how little heat is generated (again, compared to old laptop) by this model. Fan is a little noticeable, but it's like white noise - unless you are listening for it, it is not objectionable/bothersome. Graphics/Speed - all the speed and graphics quality I need to watch videos/photos. I also like the CD/DVD burner as I have several programs/apps that are on disc. Loaded a few of them with no problems. Overall, I am really pleased with this model. It fits my needs and the price point was right for the specifications (processor, memory, etc.) that comes with it. Looking forward to another 8 plus years of laptop enjoyment.

I've not had a computer for about 5 years and never before have I had a brand new machine. This is a huge leap for me. I wanted a computer with a disc drive because I have a good number of what I've been told are "vintage" games that I wanted to either use or dispose of. So far that has been a mixed success. My old machine ran XP so the learning curve to Windows 10 is pretty steep but intriguing. (Think Brave, New World) My vision isn't great so the 17" screen is wonderful. I'm still working out positioning the screen so I don't get a stiff neck (bifocals). It is not a touch screen which is fine for me. This is also my first laptop. I'm still getting used to the flat keyboard with the pad in front of the space bar. So...this machine is as advertised, reasonably priced, with no glitches so far.

Not often that I need to purchase a laptop for myself let alone buy one for my daughter but when needed I look to HP first and foremost. Knowing my daughter could use a laptop for herself, I did something I don’t normally do, I did research on the various makes and models out there. Memory, hard drive size, cpu, and of course cost. I’ve always been an HP guy but thought I’d just look at what was offered and the cost. Although there are some out there that fit my criteria, this Hp was on sale and of course checked off all my requirements. I know my daughter will get years of use and I won’t have to worry about reliability. The screen size is great and it’s not bulky or heavy. I’m very please with this laptop for her and wish I’d updated my own (it’s Old but still working like the day I purchased it).

Good computer for the price,bought for doing school work and Internet, large screen, enough memory for general use

I got this to replace a very old Toshiba and boy am I sorry I waited so long! I can not speak to how it would be for video games but for browsing with multiple tabs open, email, Facebook etc. it is awesome! The speed and storage are fantastic and I have not had a single blip of a problem since I got it over a month ago. I highly recommend!!

big clear picture, fast enough, perfect for home and business, great price

Great laptop, plenty of memory & storage. Nice size screen for a laptop

Botes for a customer that wanted a bigger screen. The resolution is slightly higher then the smaller models but not so high the they can read everything because it's too small wanted the bigger screen so they didn't have to wear their glasses and often times the thicker screens have to high resolution very fast system a great value at that price

This is an excellent value! I bought it on sale and got exactly what I needed, a no frills but very robust laptop. The processor is as quick as my old computers gen 1 I7 processor. I can't wait to add another 8 gig stick of memory and see how much better the performance gets, I have already recommended this laptop to two of my friends, that are looking to buy a new laptop, as a great laptop that is worth the asking price even if they are not able to get it on sale.

With it's 8th Generation i5 Intel Processor, 8 GB or Memory and 1T hard drive this HP laptop is a great upgrade for a desktop computer. It has good battery life and the 17.3 inch screen is more than adequate for daily computing. If your computer is more than a year old, even an older i7, the speed with blow you away.

Although not a touch screen and the keyboard is not back lit, this laptop does all I need it for and more. 1 TB storage and 8 GB memory. It is one of a few in this price range, $ 579. , that delivers speed and plenty of room for pictures, etc. No need to buy a more expensive laptop, unless you have other needs.

We needed a laptop for our outside sales force to be able to access the POS server. This was the perfect laptop because of the speed and screen size for the price.

Raised keyboard, Intel Core i5, large 17 inch screen and the colors are absolutely beautiful. It suits my needs for email, social media, streaming video and movies as well as playing computer games. Also has an optical drive. It's a great new laptop for the price. You can't go wrong with this one!

My son will start college in the fall and needed a laptop. He loves this one for both gaming and school work. He has had no problems with the speed or the graphics. He is not a heavy gamer, but is a gamer. This is a great starter laptop for high school students and new college students.

Purchased for mother in law. She doesn’t do a lot on her computer but needed plenty of storage, decent speed, large screen and keyboard and solid performance. This laptop delivers all that and more. Fantastic price too!

This laptop was a replacement for an older laptop. We use the laptop in a medical space as a work station and it is never turned off with active working hours of about 9 hours a day. the specs are good for the apps we use like Microsoft office, web browsing, and our medical software and it does the job very well. the screen is bright enough, the keyboard is comfortable enough and I always disable the touch pads and USB ports for comfort and security reasons. the processor is more than enough, and the ram is good for the use of this laptop. the hard disk has 1 TB of space that will never be filled because we only allow storage of files on a server for HIPAA and security reasons of course. this laptop is a great grinder for BUSINESS purposes and it is elegant and thin enough to replace a desktop or even an older model bulky lcd screen.

I've had this laptop for over a year now, it runs all my work programs well and I also play the Sims 4 with it, and I haven't had any issues with it but the battery life sucks. Besides that, it's a good laptop.

As said this laptop is good for work as well as some gaming, with it's relatively high ram, memory space and so on. Obviously it won't work as well as a desktop in regards to gaming but for a laptop it works out very well.