Questions & Answers

12 Questions & 15 Answers
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  • Question
    Can I upgrade the RAM? In other words, is the factory RAM soldered into the computer? Will changing the RAM nullify my factory warranty?   (2 Answers)

    By SoupBoy November 28, 2016.

    Answers
    • Best 
      Answer

      There is an access hatch on the bottom of the machine that gives easy access to both RAM slots. The dimm does not appear to be soldered in and should be very easy to upgrade. Unsure about the manufacturer's warranty, though I assume it will not be voided by that act. They simply will not cover the new memory installed in the system, nor will they cover any damage to the system caused by the installation of your upgrade.

      By David December 3, 2016.

    • Question
      is this vr ready   (2 Answers)

      By tankerman February 10, 2017.

      Answers
      • Best 
        Answer

        I just ran SteamVR Performance Test on this laptop and it says that it is VR ready.

        By lojo February 10, 2017.

      • Question
        Does this display have the ability to run at 120hz   (1 Answer)

        By Joseph November 15, 2016.

        Answers
        • Best 
          Answer

          75Hz G-Sync on this particular 17" model

          By Eric February 2, 2017.

        • Question
          Has anyone played OVERWATCH and WOW on this device and did they experience good fps? I just dont want to buy a computer for these games and then the fps suck.   (1 Answer)

          By cmeds92 July 14, 2017.

          Answers
          • Best 
            Answer

            I play unoptimized/early access/in-development games on it regularly and it's great. OW and WoW will run just fine on it.

            By Erin July 14, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does this laptop still suffer from regular Blue Screens?   (3 Answers)

          By Ernz May 19, 2017.

          Answers
          • Best 
            Answer

            I have had my laptop for 2 months and it has not blue screened once. I really love this HP.

            By APirateGrl May 20, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Can you change the graphics card on this specific laptop?   (1 Answer)

          By JC February 2, 2017.

          Answers
        • Question
          How hot does it get?   (0 Answers)

          By GabrielRomao March 18, 2017.

        • Question
          I see this has an Intel WIFI chip. I have had these before and that are c$#P! How reliable is the WIFI chip in this laptop?   (2 Answers)

          By FusedMatter March 17, 2017.

          Answers
          • Answer

            This is a seventh generation chip - and not much behind my Intel 6920 which is an extremely fast cpu

            By Dennis May 19, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Can I upgrade the RAM for this and what RAM stick would work for this if It can be upgraded.   (1 Answer)

          By Anonymous February 18, 2017.

          Answers
          • Answer

            No, you can not upgrade the RAM on this computer.

            By CommunityAnswer February 18, 2017.

          • Question
            There are 2 4GB RAM sticks or only 1 8GB stick? How many RAM slots has it got? What's the speed of the RAM?   (1 Answer)

            By Satiricon February 13, 2017.

            Answers
            • Answer

              It has 1 8GB stick with room for another Ram stick.

              By APirateGrl May 20, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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