Questions & Answers

Q: QuestionIs the keyboard backlit ?

Asked 4 years ago by Wayne.

• A:Answer Hi, thank you for the question. The HP 17-CP0076NR laptop does not offer backlit functionality.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have a DVD player?

Asked 4 years ago by Aswartha.

• A:Answer Hello. Thanks for your question. This HP Laptop 17-cp0076nr does not have a DVD drive.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow many total USB ports does this laptop have?

Asked 4 years ago by Ivette.

• A:Answer 2

  Answered 4 years ago by Nannyto2

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Q: QuestionIs the Anthlon gold slower then the ryzen chip? I like AMD I think intel is overatted sometimes and more expensive obviously

Asked 4 years ago by kennyc0324.

• A:Answer Thank you for the question. Yes. The Athlon Gold 3150U is about 8% slower than Ryzen 3 3250U. However, Athlon Gold can handle routine computing tasks well.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the graphics system on this machine capable of using video processing features such as Zoom "Blur" or other background processing features? My current machine is incapable of using background blur on Zoom's software due to hardware limitations.

Asked 4 years ago by Robert.

• A:Answer Great question, Robert! I was able to find the system requirements on Zoom's website. This computer meets the requirements for the Blur feature, but does not meet the requirements for video backgrounds, which require more processing power (at least Intel Core i5 or AMD Ryzen 5). You can learn more here: https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

  Answered 4 years ago by HP Team

  
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Q: QuestionCan the hard drive be upgradeable to 1TB?

Asked 3 years ago by Frank.

• A:Answer Yes, it can. There's only one NVMe m.2 slot for the SSD, so you'd need to replace the existing one with a higher-capacity drive.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer have a disc drive?

Asked 4 years ago by Pingor.

• A:Answer Hi! Good question. This HP - 17.3" Touch-Screen Laptop - AMD Athlon Gold 3150U - 8GB Memory - 512GB SSD does not have a disc-drive; I recommend an external disc-drive that can be plugged into your USB port; then, you will have a disc-drive ready to use. Thank you for your question.

  Answered 4 years ago by HP Team

  
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Q: QuestionI thought mine was suppose to be gold?

Asked 4 years ago by Remiri1991.

• A:Answer Hello, and thank you for your question! I understand your confusion, but the "Gold" in the description doesn't refer to the color of the laptop. That is the model of the processor within the computer, namely the AMD Athlon Gold 3150U. This is an internal component made by AMD that happens to have "gold" in the name. The laptop itself is a silver color.

  Answered 4 years ago by HP Team

  
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Q: QuestionI just purchased this laptop and now I see that Windows 11 is coming out on 10/5/21. Will I have to pay to upgrade when that is only a few weeks from now?

Asked 4 years ago by Dallas.

• A:Answer No, Windows 11 will be a free upgrade.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have a Web Cam?

Asked 4 years ago by Necie.

• A:Answer Yes, this laptop has a built-in webcam and microphone.

  Answered 4 years ago by HP Team

  
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Q: Questioncan a wireless mouse be used on this laptop

Asked 4 years ago by slasher.

• A:Answer Yes, you can utilize a wireless mouse with this laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhats the intel?

Asked 4 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. This HP laptop does not have an Intel processor. It has an AMD processor, the AMD Athlon Gold 3150U.

  Answered 4 years ago by HP Team

  
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Q: QuestionHP Laptop 17-cp0076nr Will this laptop support a 4K monitor for photography editing?

Asked 1 year ago by Anonymous.

Q: QuestionHow long is manufactured warranty?

Asked 3 years ago by Kayd.

• A:Answer 2 years

  Answered 1 year ago by TammieSVerified Purchase

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Q: QuestionCan you use zoom with this computer?

Asked 3 years ago by Huck.

• A:Answer Yes, this laptop is compatible with Zoom.

  Answered 3 years ago by HP Team

  
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Q: Questiondo this laptop have a fingerprint reader

Asked 3 years ago by BUBBA.

• A:Answer No

  Answered 3 years ago by Kjacks8Verified Purchase

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Q: QuestionCan you get Windows 11 Pro with this computer?

Asked 3 years ago by scoot.

• A:Answer Yes

  Answered 3 years ago by TerryVerified Purchase

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Q: QuestionDoes this model have any SD card slots?

Asked 3 years ago by Linda.

• A:Answer Yes

  Answered 1 year ago by TammieSVerified Purchase

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Q: Questiondoes this laptop actually have a touchscreen to manipulate functions

Asked 3 years ago by scbob.

• A:Answer Yes

  Answered 3 years ago by TerryVerified Purchase

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