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I did some research as I didn't want to go through all the hoops to return the computer if at all possible. My quest for a simpler solution was found after using the modern 8-Ball...Google. I found that any imperfections of the CD, physical quality OR SOMETHING LIKE A VERY THIN LABEL, can cause the CD to be imbalanced. This imbalance causes wobbling and vibration and noise. In desktops this wobbling is lessened by the sturdiness of the CD drive being very securely attached and braced in the tower and sounds like an off-key tune hummed by the CPU. However, in All-In-Ones or laptops, the CD drive is usually held in place by one or two screws and less braced. The wobbling and vibration, and thus noise is not lessened, but sounds way more like the CD drive is in it's death throes and is fighting until the bitter end. The CD I was playing had a thin label on it and once removed (which took a while because isn't it bizarre how a seemingly innocent label can become like a very stubborn alien parasite that doesn't want to leave it's host), the residue stickiness scraped (very gently and lovingly with a razor blade), the CD prayed over (as this was my kid's memory CD of a once-in-a-lifetime-trip (because it was too $$$) and "oh, Momma please don't let my life be destroyed because I can't see the pictures of camp and people that I complained about, but now can't live without") and blessed with tears (sob-fest occurring while trying to get the CD back to the CD drive)...everything was quiet while running. And to top it off...my child has had no interest in looking at those pictures since then. But I have solved the problem! (As a parent, you have to take your joys wherever you can. :) )
Sorry, there was a problem. Please try again later.It may be the cd wasn't snapped in causing the vibration . You need to make sure you have that cd snapped into the little inner circumference that holds the cd . If it's not that , and your under returns or warranty that I would suggest. Be your best solution . It's not normal if it's vibrating an you have the cd securely snapped into the housing shell for cds
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