Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver
Brand: HP
SKU: 6477673
Price: 764.99 USD
Rating: 4.7 (451 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver

Model:: 24-dp0224; |
SKU:: 6477673

User rating, 4.7 out of 5 stars with 451 reviews.

Highly rated by customers for:

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QuestionDoes this computer work well for Adobe creative cloud? Will is slow down and start crashing?
Asked 4 years ago by Yhewes.
- Answer Thank you for the question. The AMD Ryzen 5 processor and 8GB RAM should be more than adequate for your needs. Please verify Adobe's system requirements for the version you intend to use.
  Answered 4 years ago by HP Team
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Questionis it normal to have clicking noise every now and then? i am not seeing any other issue but sometime i hear clicks come from it. however its not persistent.
Asked 4 years ago by buyer.
- Answer Apologies for what you're experiencing. Please reach out to Support.hp.com for assistance, or call 800-474-6836.
  Answered 4 years ago by HP Team
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QuestionI just purchased this computer, I plan to upgrade the RAM before I use it. Do I need to purchase DDR4 3200mhz to match the existing 8gb? Can I purchase a 16gb single module to bring my total up to 24gb or can I only add an additional 8gb?
Asked 4 years ago by Gabe.
- Answer Hello, Gabe. No. This HP All-in-One 24-dp0224 computer can be upgraded up to 16 GB DDR4-3200. There are 2 RAM slots. So, you can add an additional 8 GB DDR4-3200 to this computer.
  Answered 4 years ago by HP Team
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QuestionDoes microsoft office come installed
Asked 4 years ago by Anonymous.
- Answer Hello. Thanks for your question. There is a 30 day trial of Microsoft Office on this HP computer, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this computer.
  Answered 4 years ago by HP Team
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QuestionCan you hook up an eGPU to this? Also is the CPU a part of the monitor itself?
Asked 4 years ago by Kevin.
- Answer As an all-in-one design, all computer components are built into the device as you see it. There is no separate CPU tower.
  Answered 4 years ago by DRGBAP
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QuestionCan World of Warcraft be run on this machine?
Asked 4 years ago by Zanthee.
- Answer Yes, you would be able to play that game.
  Answered 4 years ago by HP Team
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QuestionIs this model or close to it available in black?
Asked 4 years ago by Roger.
- Answer The closest model that is black is the HP 24-df0214
  Answered 4 years ago by HP Team
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QuestionCan I order this HP All in One and have Geek Squad deliver the computer and install it at the same time for my grandmother in another state?
Asked 4 years ago by EJ.
- Answer Yes!
  Answered 4 years ago by WRONG
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QuestionCan I play the sims 4
Asked 4 years ago by Cloudy.
- Answer Yes, you can play Sims 4 on this All-In-One with no issues.
  Answered 4 years ago by HP Team
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QuestionDoes the hp 24-dp0224 have an audio out portal
Asked 4 years ago by Frankie.
- Answer Hello, Frankie. This HP all-in-one computer only has a headphone jack which would allow connecting an audio cable to a speaker.
  Answered 4 years ago by HP Team
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QuestionWhere is the camera on this computer? Can it be disabled?
Asked 4 years ago by Alix.
- Answer The camera is actually in the back of the computer and can "pop up" for use. You can disable it by pushing down on it so it's in the "stowed" position on the back of the computer.
  Answered 4 years ago by HP Team
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Questionis it compatible with Mega Tank Cannon Printers
Asked 4 years ago by silvi.
- Answer Yes, it should be compatible with the Canon printers.
  Answered 4 years ago by HP Team
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QuestionIs there any programs pre-installed on this unit already? Like microsoft office, power point?
Asked 4 years ago by Anonymous.
- Answer I believe ... if you already own the Microsoft office suite (Word, PowerPoint, Excel), it can be migrated from your old desktop/laptop to your new computer at no additional charge. If you don't own it, the Microsoft suite needs to be purchased separately.
  Answered 4 years ago by OldGuy
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QuestionCan a laptop utilize the monitor if need be?
Asked 4 years ago by Anonymous.
- Answer Unfortunately, this computer does not have an HDMI input to take a signal from a laptop. And because this is an all-in-one computer (meaning the computer is built into the back of the monitor), if all you're looking for is a secondary monitor, it will be a lot cheaper to buy a standalone monitor than a computer that can accept a video input from your laptop.
  Answered 4 years ago by HP Team
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QuestionDoes it have a media card reader
Asked 4 years ago by Anonymous.
- Answer Yes, this All-In-One does include a media card reader.
  Answered 4 years ago by HP Team
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QuestionCan this computer be operated without using the touch screen capability?
Asked 4 years ago by touchscreen.
- Answer Yes, you can operate this All-In-One without having to use the touch screen. You can also disable the touch screen feature if you prefer.
  Answered 4 years ago by HP Team
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QuestionIs there a DVD writer? And if not can one be added?
Asked 4 years ago by Jay.
- Answer This model does not have a disk drive, but you can add an external USB disk drive pretty easily.
  Answered 4 years ago by HP Team
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Questionis there a CD/DVD slot
Asked 4 years ago by Grammy6.
- Answer no
  Answered 4 years ago by Anonymous
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QuestionCan you use an external mouse and keyboard with this all in one pc
Asked 4 years ago by Kazz.
- Answer Yes. It comes with a keyboard, mouse and reader but they are pretty flimsy. I purchased an inexpensive Logitech to use instead and they are much better.
  Answered 4 years ago by Twokatma
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QuestionWhere is the power button?
Asked 4 years ago by Twokatma.
- Answer It's on the back, bottom right
  Answered 4 years ago by Julesbun
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Showing 61-80 of 84 questions

Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver

Q: QuestionDoes this computer work well for Adobe creative cloud? Will is slow down and start crashing?

Q: Questionis it normal to have clicking noise every now and then? i am not seeing any other issue but sometime i hear clicks come from it. however its not persistent.

Q: QuestionI just purchased this computer, I plan to upgrade the RAM before I use it. Do I need to purchase DDR4 3200mhz to match the existing 8gb? Can I purchase a 16gb single module to bring my total up to 24gb or can I only add an additional 8gb?

Q: QuestionDoes microsoft office come installed

Q: QuestionCan you hook up an eGPU to this? Also is the CPU a part of the monitor itself?

Q: QuestionCan World of Warcraft be run on this machine?

Q: QuestionIs this model or close to it available in black?

Q: QuestionCan I order this HP All in One and have Geek Squad deliver the computer and install it at the same time for my grandmother in another state?

Q: QuestionCan I play the sims 4

Q: QuestionDoes the hp 24-dp0224 have an audio out portal

Q: QuestionWhere is the camera on this computer? Can it be disabled?

Q: Questionis it compatible with Mega Tank Cannon Printers

Q: QuestionIs there any programs pre-installed on this unit already? Like microsoft office, power point?

Q: QuestionCan a laptop utilize the monitor if need be?

Q: QuestionDoes it have a media card reader

Q: QuestionCan this computer be operated without using the touch screen capability?

Q: QuestionIs there a DVD writer? And if not can one be added?

Q: Questionis there a CD/DVD slot

Q: QuestionCan you use an external mouse and keyboard with this all in one pc

Q: QuestionWhere is the power button?

QuestionDoes this computer work well for Adobe creative cloud? Will is slow down and start crashing?

Questionis it normal to have clicking noise every now and then? i am not seeing any other issue but sometime i hear clicks come from it. however its not persistent.

QuestionI just purchased this computer, I plan to upgrade the RAM before I use it. Do I need to purchase DDR4 3200mhz to match the existing 8gb? Can I purchase a 16gb single module to bring my total up to 24gb or can I only add an additional 8gb?

QuestionDoes microsoft office come installed

QuestionCan you hook up an eGPU to this? Also is the CPU a part of the monitor itself?

QuestionCan World of Warcraft be run on this machine?

QuestionIs this model or close to it available in black?

QuestionCan I order this HP All in One and have Geek Squad deliver the computer and install it at the same time for my grandmother in another state?

QuestionCan I play the sims 4

QuestionDoes the hp 24-dp0224 have an audio out portal

QuestionWhere is the camera on this computer? Can it be disabled?

Questionis it compatible with Mega Tank Cannon Printers

QuestionIs there any programs pre-installed on this unit already? Like microsoft office, power point?

QuestionCan a laptop utilize the monitor if need be?

QuestionDoes it have a media card reader

QuestionCan this computer be operated without using the touch screen capability?

QuestionIs there a DVD writer? And if not can one be added?

Questionis there a CD/DVD slot

QuestionCan you use an external mouse and keyboard with this all in one pc

QuestionWhere is the power button?