Questions & Answers

Q: Question1) Does the screen tilt (in addition to being adjustable height)? 2) Is the stand removable so that it can be mounted on a wall panel?

Asked 2 years ago by ComputerQs.

• A:Answer Thank you for the question. The HP 24-cr0024 All-in-One PC has a tilt angle of -5° to 20°. Although the stand is removable, there is no mounting bracket option. Note the location of ports on the rear.

  Answered 2 years ago by HP Team

  
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Q: QuestionI bought this desktop which comes with a wireless mouse and keyboard. I don't see a USB to connect. How do I connect

Asked 2 years ago by Anonymous.

• A:Answer The USB is not in the mouse. It's wrapped up in a very small piece of the packaging. Very easy to miss.

  Answered 2 years ago by Wakezone

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Q: Questionis there a cd rom read/write.

Asked 2 years ago by nick.

• A:Answer Thank you for the question. This model does not have an internal optical drive (CD/DVD), however, external drives connected via USB are very affordable.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat type of ram do you i need to buy to upgrade from 8gb - 16gb of ram? Can I install more then 16gb of ram?

Asked 2 years ago by iAmJason.

• A:Answer Hello IAmJason and thanks for asking. According to HP Support, that model's motherboard has one RAM slot and supports PC5-44000 (LPDDR5-5500) RAM. It supports up to 16 GB of RAM. We highly recommend a technician install the RAM upgrade.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow long is manufacture warranty

Asked 1 year ago by Anonymous.

• A:Answer This All-in-One computer comes with a 1-year limited hardware warranty.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow do I do voice typing on this computer.

Asked 1 year ago by Alice71.

• A:Answer Press the Windows + H keys anywhere in the operating system to access Microsoft speech services, which turn voice into text. There is also an option to enable a voice typing launcher, which automatically opens the service when you are in a text box.

  Answered 1 year ago by HP Team

  
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Q: Questiondoes this computer have a GPU with DirectX12 support?

Asked 1 year ago by questionquentin.

• A:Answer Hello and thank you for your question. Yes, the HP 24-cr0024 Touch-Screen All in One computer does have DirectX 12 support.

  Answered 1 year ago by HP Team

  
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Q: QuestionI have sirius radio will this unit run the sirius app so I can open my sirius on this unit so I can listen to sirius music?

Asked 2 years ago by reddog.

• A:Answer The Sirius app is not available in the Microsoft Store. However, you can listen through their website as long as you remain a subscriber.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes Best Buy transfer my files from the old computer if I purchase this one.

Asked 2 years ago by Howie.

• A:Answer They will transfer things like photos and documents, but they don't generally do program installations.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this have a slot for the flat SD card?

Asked 2 years ago by Cricket24.

• A:Answer Thank you for the question. The HP 24-cr0024 does not have an SD card reader. However, you can connect an external SD card reader via USB.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this have the Ethernet access port

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by JeffreyD

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Q: QuestionCan you connect wired speakers (not Bluetooth). I currently have two speakers and a subwoofer connected to my present computer can I do the same with this one ?

Asked 2 years ago by Anonymous.

• A:Answer Nope, there is no plug available for a wired speaker. Using Bluetooth or the internal speakers is your only option with this HP model. Hope that helps. Brian Maki, ComputerGuy

  Answered 2 years ago by ConsultantBrianVerified Purchase

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Q: QuestionHow do I zoom the built in camera?

Asked 2 years ago by Smile.

• A:Answer Thank you for the question. Click the “Settings” button under the webcam preview window. Click the “Enable Video Zoom” option. Click the “Automatic Face Detection” option. ... Click the “Manual Zoom” option to manually control the zoom feature.

  Answered 2 years ago by HP Team

  
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Q: QuestionThe specs say 8GB RAM. Can the ram be upgraded and if so, what is the max capacity?

Asked 2 years ago by BigDogK59.

• A:Answer Thank you for the question. To perform as designed, we recommend maximum RAM of 16GB total in the 24-cr0024 All-in-One desktop.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you buy a duplicate screen and can a duplicate screen be added to this model?

Asked 2 years ago by MrInterested.

• A:Answer This model does have an HDMI out port to connect a second monitor. There is no exact duplicate screen to buy. But here are the specs for the screen in that model if you want to find a monitor with similar specs. 23.8" (60.5 cm) diagonal, FHD (1920 x 1080), touch, IPS, three-sided micro-edge, antiglare, 300 nits (max brightness), 72% NTSC coverage (color accuracy).

  Answered 2 years ago by HP Team

  
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Q: Questionis it compatble with a canon printer

Asked 2 years ago by cher.

• A:Answer As long as the Cannon printer is compatible with Windows 11, it will work with this computer.

  Answered 2 years ago by HP Team

  
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Q: QuestionIneed this computer

Asked 1 year ago by Muneir.

Q: Questionhello im interested in knowing if has 35 units

Asked 1 year ago by Rolando.

• A:Answer Hi, Rolando. I'm not sure what you mean by "35 units". Are you asking if the computer has "35 units" of something? And I don't know what you're referring to as "units". If you could clarify what you're asking about, we'd have a much better chance of answering your question.

  Answered 1 year ago by HP Team

  
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Q: Questionwhen this be back in stock?

Asked 1 year ago by clarissa.