“What is HP's dead pixel policy for this monitor? If the monitor has dead pixels, can I return it through my local Best Buy or do I have to pack it up and ship it to HP?”
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Hi Zalobar. We apologize for the issue you're experiencing. Please review your purchase date and Best Buy's return policy before returning to the store. If you purchased an extended warranty from Best Buy, you may still be covered. If not, no worries if you're still covered under the HP one-year warranty. Please follow this link for warranty assistance: https://support.hp.com/us-en/contact-hp.
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